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User review of JotForm

So helpful and easy to use!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It's so user-friendly, anyone can make a form that does a variety of things in minutes -- without a lot of coding! They link in with SO many third-party companies, like Google Sheets and Google Drive, and can even accept payments!

What aspects are problematic or could work better?

The customizations are a little clunky and not as slick as the overall form builder itself. You're mostly limited to colors and round corners.

What features/services would you like to see in future versions of this product?

They restrict views and submissions -- and the sliding numbers for views and submissions don't seem to slide very widely amongst the pay scales. I feel like the value could be increased.

What specific problems in your company were solved by this product?

We're able to track sales easily and effectively, allowing several people access to the data they need.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way

PRICING & COSTS

What was the cost of implementing this product?

$19/mo

Did you get any discount for this product? How much?

No

FEATURE DETAILS

No information provided by the reviewer.

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