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User review of JROX Affiliate Manager

JROX Could be a good program if the customer support had the slightest interest in supporting it

- by Chris Eoff

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

It looks just like idevaffiliate dashboard. I'm pretty sure it's the same software

What aspects are problematic or could work better?

Customer service is horrible, basically seems they have moved to other projects and no longer intetrested in this

What features/services would you like to see in future versions of this product?

Not going to use it, we spent 25k to custom develop. We asked j rox to develop for us but they had no interest.

What specific problems in your company were solved by this product?

None

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Alternative Medicine

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Idevaffiliate
Afftrack

Why did you decide to change it?

None supported commercial use for a price that was reasonable

Are you satisfied with the change?

yes change from this junk

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

No information provided by the reviewer.