User review
of JustCall
A perfect experience
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
We can choose the number of credits ourselves and the prices are very advantageous
What aspects are problematic or could work better?
An improved user interface on the phone application
What features/services would you like to see in future versions of this product?
An improved user interface on the phone application
What specific problems in your company were solved by this product?
What's great about your application is that I am the only user of a phone-based cloud system in my company. And you don't force your users to subscribe for a minimum of 3 seats like Aircall for example.
Are you a current user of this product?
Yes
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It is scalable for our needs.
- It offers enterprise-level features.
- It facilitates unified communications for enhanced efficiency.
- It helps to improve our customer service quality.
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
Yes
FEATURE DETAILS
Call accounting amazing
5
Call forwarding amazing
5
Voicemail amazing
5
Conference calling amazing
5
Customer system self administration amazing
5
Greetings amazing
5
Instant messaging amazing
5
IVR systems amazing
5
On hold messages amazing
5
Speed dialing and CTI amazing
5
Transferring calls amazing
5
VoIP phone calls amazing
5
