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JustCall REVIEW

Communications Software

No user reviews
USER SATISFACTION 90%
OUR SCORE 8.0

What is JustCall?

A cloud-deployed telephone system, JustCall allows users to capture phone numbers from overseas and display them as local numbers to their customers. The logic behind this capability is that the platform enables users to appear as if they are using phone numbers in the same locality. This aids in trust building between foreign prospects and clients while gaining their total confidence. It is the ideal tool for managing an international customer base without having to use additional systems or working in different locations. JustCall likewise facilitates communication between parties.

The system is also built to enable you to send and receive SMS with no added cost. You can manage your inbox and your clients easily, allowing you to send marketing messages, promotions, and other announcements without wasting money and effort.

Overview of JustCall Benefits

JustCall provides you with a user-friendly, efficient way to project a local presence to your international clients. The system enables you to gather and use local phone numbers from 58 countries, present them as your local business numbers. Customers and prospective clients tend to do business with local companies and organizations. JustCall gives you that very edge over your competition. With JustCall, you don’t only provide your overseas clients with local phone numbers so they can easily get in touch with your business. You also have a more centralized location where you can put all your clients and manage them from there.

When you have JustCall, you are able to manage international phone numbers with ease and precision. All numbers are placed in a single dashboard, making it easy for you to view them, place a call, or go over the details.

On top of calls, JustCall also enables you to send and receive text messages from your JustCall number for free. That means you can communicate with your clients, market your business, launch promotions, or make simple announcements via texts. And you don’t have to shell a significant amount of money to do that.

Operating within a budget is imperative for all types of businesses. JustCall helps you do that with their low call rates that don’t burst your bank. JustCall plans are so affordable yet each plan is loaded with features and capabilities that your business needs.

Overview of JustCall Features

  • Get Local Phone Numbers
  • Send and Receive SMS
  • Manage Multiple Phone Numbers
  • VoiceMail
  • Record Calls
  • Concurrent Calls
  • Call Distribution
  • Schedule Calls
  • Call Tagging
  • Painless Team Collaboration

What Problems Will JustCall Solve?

1. Setting phone system for making and receiving international calls: SaaS businesses sell products on an international scale. For social media tool company Viralwoot, their products are sold in 60+ countries with 95% customers coming from US, UK, and Germany. They need a phone system that makes it easy for them to call their clients, provide customer support, etc. JustCall enables them to provide just that without having to spend so much on infrastructure, hardware, and agents.

2. Call distribution, recording and concurrent calls: JustCall helps a US-based hostel booking company to set up call centers for so they can deliver top class support and hostel booking services. With the system, team members can take calls from clients easily and effortlessly even if they have different JustCall accounts. To ensure the quality of their performance, this company uses recordings for performance evaluation and training purpose.

3. Call button and voicemail: A Jewelry seller based in Greece added a JustCall button on their website. Many of their clients are located in the US and most of them call during odd hours. With JustCall, these calls from the US are routed to the voicemail so they won’t miss any opportunity.

Awards & Quality Certificates

Award

JustCall Position In Our Categories

Position of JustCall in our main categories:

200

JustCall is one of the top 200 Communications Softwareproducts

200

JustCall is one of the 200
Communications Software products


If you are considering JustCall it could also be a good idea to investigate other subcategories of Best Communications Software gathered in our database of B2B software reviews.VoIP Software, Web Conferencing Software, Instant Messaging Software

Every organization has different needs and needs a system that can be personalized for their size, type of workers and customers, and the specific industry they are in. For these reasons, no software can proffer perfect tools out-of-the-box. When you try to find a software system, first be sure what you want it for. Read some JustCall reviews and ask yourself do you desire basic tools or do you require sophisticated functionality? Are there any industry-specific functionalities that you are seeking? Get the answers to these queries to assist your search. There are plenty of aspects that you need to mull over and these include your finances, particular business requirements, your company size, integration requirements etc. Take your time, check out a few free trials, and finally choose the system that presents all that you require to improve your company effectiveness and productivity.

How Much Does JustCall Cost?

JustCall Pricing Plans:
Free trial
Standard
$25/user/month
Premium
$50/user/month

JustCall offers three SMB and enterprising plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Standard – $25/user/month

  • 1 Local Phone number
  • 1 Team Member
  • Call Tracking
  • Call Recording
  • Call Forwarding
  • Call & SMS Analytics
  • Call Notes & Ratings
  • SMS & MMS Inbox
  • Voicemail Drop
  • IVR (Phone Tree/Call Menu)
  • Business Hours
  • Appointment Scheduler
  • Unlimited Integrations
  • Email & Chat Support

Premium – $50/user/month

  • All Features of Standard Plan +
  • Auto Dialer
  • SMS Bots
  • Salesforce Integration
  • API & Webhook Access
  • Call Monitoring
  • Call Barging
  • Call Whispering
  • Bulk SMS Campaigns
  • SMS Automation & Triggers
  • Advanced Integrations
  • Custom Workflows
  • Post Call Surveys
  • Training & Onboarding
  • Priority Support

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and JustCall reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with JustCall. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

30

NEGATIVE SOCIAL MENTIONS

3

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are JustCall pricing details?

JustCall Pricing Plans:
Free trial
Standard
$25/user/month
Premium
$50/user/month

JustCall offers three SMB and enterprising plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Standard – $25/user/month

  • 1 Local Phone number
  • 1 Team Member
  • Call Tracking
  • Call Recording
  • Call Forwarding
  • Call & SMS Analytics
  • Call Notes & Ratings
  • SMS & MMS Inbox
  • Voicemail Drop
  • IVR (Phone Tree/Call Menu)
  • Business Hours
  • Appointment Scheduler
  • Unlimited Integrations
  • Email & Chat Support

Premium – $50/user/month

  • All Features of Standard Plan +
  • Auto Dialer
  • SMS Bots
  • Salesforce Integration
  • API & Webhook Access
  • Call Monitoring
  • Call Barging
  • Call Whispering
  • Bulk SMS Campaigns
  • SMS Automation & Triggers
  • Advanced Integrations
  • Custom Workflows
  • Post Call Surveys
  • Training & Onboarding
  • Priority Support

What integrations are available for JustCall?

JustCall integrates with the following business systems and applications:

  • Zapier
  • Intercom
  • Zendesk
  • FreshDesk
  • Zoho
  • Pipedrive
  • Groove
  • Google Contacts
  • Google Calendar

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