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User review of JustCall

Brilliant customer service from Suraj

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The call quality is awesome, I love that it keeps track of previous conversations as well. Customer support is the highlight though. In the past I've tried dealing with the support teams at Skype and Zoom Phone and it's a disaster. It was so refreshing to talk to Suraj in the JustTalk support team. He went above and beyond what a typical support agent would do, and I walked away from the call thinking 'wow, what an awesome guy.' If management is reading this - you have a star here!

What aspects are problematic or could work better?

Nothing

What features/services would you like to see in future versions of this product?

It seems to have everything

What specific problems in your company were solved by this product?

I now have a reliable soft phone after many issues with other companies in the past.

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.