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User review of JustCall

Compliment for Aakanksha

- by Maryna Bondarenko

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support!

What aspects are problematic or could work better?

I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support!

What features/services would you like to see in future versions of this product?

I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support!

What specific problems in your company were solved by this product?

I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support!

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps to improve our customer service quality.

PRICING & COSTS

What was the cost of implementing this product?

-

What is your total annual cost for using this product?

-

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

-

FEATURE DETAILS

Call accounting
5
amazing
Call forwarding
5
amazing
Voicemail
5
amazing
Conference calling
5
amazing
Customer system self administration
5
amazing
Greetings
5
amazing
Instant messaging
5
amazing
IVR systems
5
amazing
On hold messages
5
amazing
Speed dialing and CTI
5
amazing
Transferring calls
5
amazing
VoIP phone calls
5
amazing