User review
of JustCall
Easy to use !
-
by Gonzalo Carranza Gómez
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
easy to use for admins and overall good exeperice for agents using it too.
The set up is fast and friendly for anyone with little experience.
What aspects are problematic or could work better?
The app is not always working right and there is room for improvement in better speed in the click to call and other tools.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Automotive
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It is scalable for our needs.
FEATURE DETAILS
Call accounting ok
3
Call forwarding ok
3
Voicemail ok
3
Conference calling ok
3
Customer system self administration ok
3
Greetings ok
3
Instant messaging ok
3
IVR systems ok
3
On hold messages ok
3
Speed dialing and CTI ok
3
Transferring calls ok
3
VoIP phone calls ok
3
