- Home Business Phone Systems JustCall Incredible Customer Support and Program
- Why is FinancesOnline free
User review
of JustCall
Incredible Customer Support and Program
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The functionality of the program and the ease of the product.
What aspects are problematic or could work better?
The predictive dialing - just the delays with that.
What features/services would you like to see in future versions of this product?
Everything seems to be good so far!
What specific problems in your company were solved by this product?
Anything I had questions about, the team was more than willing to help me out. I mainly use the Auto Dialer, so just learning the system and all of the components. Re-running campaigns, certain settings to use, etc.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Individual & Family Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It is scalable for our needs.
- It offers enterprise-level features.
- It facilitates unified communications for enhanced efficiency.
- It is cost-effective and provides fast ROI.
- It helps to improve our customer service quality.
PRICING & COSTS
What was the cost of implementing this product?
200
What is your total annual cost for using this product?
1300
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Call accounting amazing
5
Call forwarding amazing
5
Voicemail amazing
5
Conference calling amazing
5
Customer system self administration amazing
5
Greetings amazing
5
Instant messaging amazing
5
IVR systems amazing
5
On hold messages amazing
5
Speed dialing and CTI amazing
5
Transferring calls amazing
5
VoIP phone calls amazing
5
