User review
of JustCall
Smooth process
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Able to direct calls to mobile phones & pick up the phone from anywhere & the option to keep it under "Hibernation" at minimal cost without losing the number.
What aspects are problematic or could work better?
Billing could be pushed to email as a reminder that there has been a charge & user interface can be improved, such as easily finding the phone availability scheduling & automated messaging ability.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I advised the company to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Events Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It facilitates unified communications for enhanced efficiency.
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
FEATURE DETAILS
Call accounting very good
4
Call forwarding amazing
5
Voicemail amazing
5
Customer system self administration very good
4
Greetings very good
4
On hold messages very good
4
