MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Kareo
User review of Kareo

Terrible company. I regret signing up with them.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

None- I couldn't even get in to use if before writing this evaluation

What aspects are problematic or could work better?

Their sales people withheld information and made false promises to get me to sign on. It turns out they are not compatible with MACs. They also have not given me access to products I have signed up for but are advising me that despite their not being able give me an estimate as to when they will get access. Their customer service people always defer to email address and I have not gotten a response. There is no communication between their staff within and between departments as well as with the customer.

What features/services would you like to see in future versions of this product?

I don't want anything to do with this product- I regret wasting time and energy trying to get it.

What specific problems in your company were solved by this product?

None- this company has created more problems for me and solved nothing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

No information provided by the reviewer.