A small enterprise absolute dream

What are the best aspects of this product?

As we run over 2500 SKU's, it can be quite messy to keep track of everything. Katana kept it all organized for us. Its ease of use is a great help as almost anyone can learn to use it. It also has great customer service. They are awesome and wonderful in answering our inquiries.

What aspects are problematic or could work better?

Adding SKU's can take quite some time. It often takes a minute or three for the page to save. This takes away precious time for us. It also has a few missing essentials in manufacturing like that of item location, scanner ability, and the ability to create a pick-list for all manufacturing orders and individual orders. There are also times when our inventory is not as accurate as we would have liked as Katana automatically allocates inventory when an order comes in. We also can't customize the way in which users view our inventory. We would have wanted to restrict some sections for certain users. It also becomes slower whenever a bulk of orders come in. This causes a lag in our work efficiency.

What specific problems in your company were solved by this product?

It made our inventory more organized. We were also able to make relevant decisions regarding our manufacturing priorities.

Are you a current user of this product?

Yes