What are the best aspects of this product?
It is nice how we can use resources to assign specific tasks to our team. This makes our manufacturing process easier as confusion is avoided. We were also able to compare the cost per minute and the cost per piece for assembly. This allowed us to analyze our payment procedures and gave us a more accurate data on how much we should pay our employees.
What aspects are problematic or could work better?
I am very pleased with the developers of Katana. Since I've started using Katana in January 2019, they have rolled out many updates that came from the suggestions of their clients. If I were to see other improvements it would be the following: (1) Allow printing and exporting of MOS. We want to push this so we don't have to use excel anymore. We want to have all our tasks accomplished using Katana. (2) The ability to change all time allotment at once. Right now, we have to individually change the time allotment per item. This takes quite a bit of our time so it will be greatly appreciated if they can make updates regarding this. (3) Have more status options for items on hold. Currently, those items are only categorized as blocked. This is inconvenient for us as we want to be able to accurately track these items.
What specific problems in your company were solved by this product?
Having the ability to accurately assign tasks to members of our team proved to be a great help for us. We handle about 1500-2000 SKUs and all of our workers work from home. Despite this distance, we were able to track their work. It saved us a great deal of time and made our workflow smoother. Because of this, we never have to panic or even worry about missing items or inaccurate work. Katana took care of keeping us organized. Throughout this year, it has only improved our system and task management. It is a perfect fit for our company and its needs.
Are you a current user of this product?
Yes
What is your company size?
1-10 Employees
What is your industry?
Retail
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