The best surprise we’ve tried

What are the best aspects of this product?

It is the best system we could ever find. It offers everything we need for our business from order entry and inventory to purchasing and production. Its customer service is also good. Every time we are in need of help, it is ready to accommodate us.

What aspects are problematic or could work better?

Whenever my order information changes in Shopify, Katana does not automatically change it. There was an instance when a client changed her order and although it reflects in Shopify, it did not change in Katana.

What specific problems in your company were solved by this product?

We were able to manage our inventory better. We have been using Katana to help us improve our process and make it more efficient. So far, in the six months that we've been using it, it has already improved a great deal.

Are you a current user of this product?

Yes