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Keela Review

Keela
Our score: 8.7 User satisfaction: 90%

What is Keela?

Keela is an all-in-one suite that empowers nonprofit organizations to manage donors, raise money, and market their nonprofit. With Keela, you can start organizing your supporter database from the get-go. All you need to do is sign up for an account and login to the platform. Additionally, navigating the interface is easy. Thus, you can perform your tasks effortlessly.

By keeping all your data in a single and centralized platform, you can easily manage your members and volunteers. Its communication tools such as e-blasts and templates, personalized campaigns, customizable donation forms, and follow-up reminders help you keep in touch with your volunteers and keep your members informed. Moreover, Keela lets you save more of your donations. The solution is an affordable one so you can delegate the bulk of the contributions towards your projects.

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Overview of Keela Benefits

All in the Cloud

Since Keela is a cloud-based solution, there is no need for you to set up anything. That also means you are not required to acquire additional hardware and software. The platform is simply accessible via a web browser where you can sign up for an account and start working on managing your donations.

User-Friendly Interface

Keela’s features and tools look and feel the same across the board. This way, you and your staff can easily utilize them even after limited exposure, thereby increasing your productivity. Additionally, the interface is highly navigable to further enable you and your team to find the right tools and information you require swiftly.

Seamless Data Transfers

Since Keela is an integrated tool that supports synchronizations with a broad array of third-party applications, you can expect seamless data transfers between the donor management platform and the other solutions in your ecosystem. This lets you save time and eliminate the possibility of errors.

Streamlined Communication

Keela is equipped with robust communication tools so you can keep in touch with members and volunteers. It has e-blasts and email templates as well as personalized and customizable donation forms and campaigns to ensure you deliver the right message to the right recipient at the right time. Automating recurring donations, receipts and ‘thank you’ notes also saves you time from having to do these tasks manually.

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Overview of Keela Features

  • Dashboard & Inbox
  • Contacts Database
  • Automatic Receipt Issuance
  • Integrations
  • Accounting integration
  • Assignment tracking
  • Automated thank you notes
  • Campaign analysis
  • Campaign segmentation
  • Centralized dashboard
  • CRM
  • Custom fields
  • Customer segmentation
  • Data visualization
  • Donation tracking
  • Donor database
  • Donor management
  • Duplicate detection
  • Email marketing
  • Follow-up scheduling
  • Fundraising management
  • History tracking
  • In-kind donations
  • Member database
  • Membership management
  • Permission management
  • Personalized profiles
  • Project management
  • Receipts / statements
  • Recurring donations
  • Reporting
  • Search functionality
  • Task commenting
  • Task management

What Problems Will Keela Solve?

Enhanced Fundraising

If you have an annual fundraising event, you require a system that lets you streamline the related tasks. With Keela, you can eschew spreadsheets and gain a peace of mind that all your donor information is stored securely in one place and easily accessible. Moreover, the platform affords you the ability to create a custom donation form that you can embed on your website to make it more convenient for supporters to pledge. The best part is that Keela does not exact additional fees for donation processing.

Professional Donor Management

As a professional fundraiser, you have to make sure that you keep your donors engaged, especially those who have lapsed. Rather than continuing to reach out to them using spreadsheets and long email threads, you can save time, money, and effort by utilizing Keela’s CRM and donor management tools. The process is automated and so you can accomplish in minutes what used to take hours or even days.

Regular Donor Communications

With Keela, you can keep your supporters updated with your activities. Instead of employing plain email messages or costly tools, you can utilize Keela’s email blasting feature to contact all your donors at once. More than that, the solution lets you measure your emails’ performances and track donor interactions with each message.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Keela Position In Our Categories

Since businesses have distinctive business-related wants, it is only wise that they avoid purchasing a one-size-fits-all, ”best” business program. Needless to say, it is nearly futile to stumble on such an app even among well-known software products. The practical step to do is to make a list of the numerous essential factors which entail inspection like key features, costing, technical skill aptitude of staff members, organizational size, etc. Next, you must conduct your product research to a full extent. Browse over some Keela reviews and check out each of the solutions in your list more closely. Such detailed research ensures you take out unsuitable software solutions and select the system which delivers all the aspects your company requires in growing the business.

Position of Keela in our main categories:

TOP 20

Keela is one of the top 20 Donor Management Software products

If you are considering Keela it may also be sensible to investigate other subcategories of Donor Management Software collected in our base of SaaS software reviews.

Companies have unique wants and requirements and no software application can be ideal in such a scenario. It is futile to try to find an ideal off-the-shelf software product that meets all your business wants. The wise thing to do would be to customize the application for your special requirements, worker skill levels, finances, and other elements. For these reasons, do not hasten and invest in well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your research, check out each short-listed platform in detail, read a few Keela Donor Management Software reviews, speak to the maker for clarifications, and finally select the application that presents what you need.

How Much Does Keela Cost?

Keela Pricing Plans:

Free Trial

Keela

from $89/month

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What are Keela pricing details?

Keela Pricing Plans:

Free Trial

Keela

from $89/month

Keela’s pricing starts at $89 per month. Your monthly price is determined by how many contacts your organization has. All customized plans come with all-inclusive features, no complicated add-ons, no hidden fees, unlimited email support, and unlimited online training.

User Satisfaction

Positive Social Media Mentions 26
Negative Social Media Mentions 2

We realize that when you decide to buy a Donor Management Software it’s vital not only to see how experts rank it in their reviews, but also to check if the real clients and enterprises that use these solutions are indeed happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Keela reviews across a wide range of social media sites. The information is then presented in a simple to digest way indicating how many users had positive and negative experience with Keela. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Keela?

Keela can integrate with the following third-party applications and services:

  • DonorSearch
  • QuickBooks Online
  • Google Suite
  • MailChimp
  • Eventbrite
  • PayPal
  • Stripe
  • SendGrid
  • Xero

Keela User Reviews

Keela average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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More reviews from 1 actual users:

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Keela was the best decision our Not-For-Profit made during a difficult year.

Read full review >
Sandy Rumford
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.06.2021 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: So user friendly so that all stakeholders in our organization can access information they need when they need it instead of relying on one person in the office to run reports or answer specific questions.

CONS: We haven't come across anything problematic as of yet.

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Keela user reviews

Keela was the best decision our Not-For-Profit made during a difficult year.

Read full review >
Sandy Rumford
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.06.2021 Company Size: 1-10 Employees Industry: Non-Profit Organization Management
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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