MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Kenshoo
User review of Kenshoo

Highly customizable

- by Brendan

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is a highly customizable tool which allows me to edit the dashboard the way I want. I can build a client dashboard and allow them to see what I want them to see. For example, I can schedule reports to be shared among the clients within the system. The reports will be able to show them the days and time when conversion is highest. This way, we are able to track different campaigns across multiple channels and how they are performing in terms of conversion. Apart from that it allows me to share with clients on which path to take in order to achieve the best conversion rate. Kenshoo gives you the ability to call track which allows you to reach out directly to a lead and thus make conversion easy and fast.

What aspects are problematic or could work better?

I like the reporting feature. However, it can be complex or confusing to use at times. When searching for a report you have recently generated, it can be difficult to locate it. I would prefer a simple and easy way through which the reports can be grouped depending on when you generated them. This would make it easy to pull a report easily for a specific date and time without much hustle. Apart from that, it would be nice if the developers of the tool could allow for more customization on those reports. This would help to make work easier and smoothen the entire process of generating, pulling and sharing of those reports with your colleagues.

What specific problems in your company were solved by this product?

It has offered a conductive environment where managing campaigns for clients is easy. I can report to clients and keep them in the loop of how their campaigns are performing. This has come at a time when effective account management for marketing campaigns is paramount. With Kenshoo, this has become seamless as I do not have to do a lot of work when it comes to reporting and sharing or such reports with clients. I am able to schedule those reports and when they will be shared with clients to keep them informed of what is happening. In short, you are bound to be become successful in your role due to the efficiency and automated scheduling that comes with this tool.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

Share
Tweet
Share