User review of KeyVision

Fast billing, outstanding reporting & great design

- by Anonymous Reviewer

What are the best aspects of this product?

We have been using KeyVision since 2011 and KeyVisionPRO starting with 2019. The product helped us have a better overview of our activity, efficiency, profitability, etc. offering outstanding dashboards and BI reports. This is how we know at each and every moment our strengths and weaknesses and we can address the latter in a timely manner. Filling in the timesheet is extremely easy (it takes 3-4 minutes/day) and the billing time decreased to 20-30% as compared to the product we had been using before. The implementation was fast (one day) and our team embraced the product immediately. The support services are outstanding, as the team is fast, proactive and very friendly. What is even cooler is that they always come up with new features which make our lives so much easier and our work more efficient.

What aspects are problematic or could work better?

No aspects are problematic.

What features/services would you like to see in future versions of this product?

A client portal.

What specific problems in your company were solved by this product?

Faster billing
User performance metrics
Litigation management
Document management and templates
Real time notifications
Debt collection

Are you a current user of this product?

Yes

Did your company use a different software before this one?

Yes

What software did you use before?

Jurnal Gold

Why did you decide to change it?

Mainly to increase efficiency of the billing process and for BI reporting.

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

How did using this product affect your business goals?

It improved task coordination among our support staff and attorneys.
It linked all notes, contacts, tasks, and calendar additions to particular cases and matters.
It minimized paper shuffle with efficient and fast searches of digitized files using document management tools.
It took care of the business aspects of our law practice enabling us to focus on providing high-quality legal services to our clients.
It allowed us to customize the software to fit the specific needs of our law practice.

Fast billing, outstanding reporting & great design

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