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User review of KeyVision

User-friendly reporting and billing software

- by Alexandra Mititelu

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

KeyVision is our long lasting companion in activity monitoring, billing and litigation & insolvency management. KeyVisionPRO implemented this year was a very nice surprise. It stands on the sturdy pillars we were happy and familiar with, but brings on a refreshed look and exciting new features. The software automatically organizes our to- do lists, calendar and our daily, monthly and yearly reports on activity. Also, gives us heads up with clear overviews on personal and team efficiency on projects, clients or types of activity. It is an extremely useful tool for billing and preparing judicial expenses reports and proofs. The system integrated with the courts’ portal and insolvency publications significantly alleviated the monitoring repetitive burden. We get the relevant notifications on e-mail. Also, each file gets its own entry with full reports on hearings, documents, notes and comments from the team, accessible in real-time. The chat with the support team makes it very easy to get in touch with them for any questions and suggestions, as the software benefits from customisation on request from access levels to features available.

What aspects are problematic or could work better?

No need for remedies

What features/services would you like to see in future versions of this product?

Integration with the file viewers of each court offering such possibility

What specific problems in your company were solved by this product?

Daily activity reports


Activity evaluation


Insolvency and litigation monitoring and management


E-mail notification on case developments


Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Law Practice

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Jurnal Gold

Why did you decide to change it?

Better services and features offered by KeyVision

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improved task coordination among our support staff and attorneys.
  • It linked all notes, contacts, tasks, and calendar additions to particular cases and matters.
  • It minimized paper shuffle with efficient and fast searches of digitized files using document management tools.
  • It took care of the business aspects of our law practice enabling us to focus on providing high-quality legal services to our clients.
  • It allowed us to customize the software to fit the specific needs of our law practice.

PRICING & COSTS

What was the cost of implementing this product?

-

What is your total annual cost for using this product?

-

Did you get any discount for this product? How much?

-

FEATURE DETAILS

Finances

Accounting
5
amazing
Time tracking (for billing)
5
amazing

Administration

Case management
5
amazing
Document management
5
amazing
Document assembly
5
amazing
Contact management
5
amazing
Docket management
5
amazing
Client management
5
amazing
Matter management
5
amazing

For Decision Making

Reporting
5
amazing
Dashboards
5
amazing
Analytics
5
amazing

Productivity Tools

Calendaring
5
amazing
Mobile apps
5
amazing
Search and find
5
amazing