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User review of Kickserv

Ideal application for service businesses

- by Frank

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love that Kickserv is so easy to use. It is simple to create invoices, estimates, and customers. I can schedule jobs, employee time off and other calendar events easily. The estimate approval process is a big benefit as is the QuickBooks integration. Kickserv has become an indispensable tool for us.

What aspects are problematic or could work better?

A major drawback is there is no iOS app and the mobile site is more complex to navigate compared to the desktop version. Another glitch is the charge type is not displayed on invoices and estimates. It would be great to show whether the charge is per pound or each.

What specific problems in your company were solved by this product?

Kickserv helps us to resolve pains associated with scheduling, sending invoices and estimates, and CRM work. It is saving a lot of time for our employees.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Environmental Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.