Price

$29

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Kickserv REVIEW

CRM Software

9 user reviews
USER SATISFACTION 100%
OUR SCORE 8.4

What is Kickserv?

Kickserv is a SaaS CRM designed for simplicity to let your employees stay focus learning sales opportunities and customer needs, not on how to use the tool. It is ideal for proprietors and SMEs, but is powerful enough for large enterprises. The vendor boasts of servicing over fifty industries, mainly in home service, such as, electrical services, plumbing, computer repair, landscape and lawn care, and pest control.

With a few clicks users can manage sales, track jobs, create invoices and reports, and plan complex schedules.

It is compatible with iOS and Android devices, giving you flexibility and real-time data access and entry on the go. Kickserv also integrates well with QuickBooks to put your accountant in the loop and can be customized to reflect your business logo and colors.

Overview of Kickserv Benefits

Track your business

Keep your eye on leads, jobs and invoices and monitor conversions to payments. Follow up job and technician status. Track estimates and sales opportunities. Kickserv gives you a quick overview on the status of your business so you can make interventions, if needed.

Track your jobs

Monitor time entries by staff, while managing complex job scheduling involving multiple employees or events. Quickly assign work to team members and keep tab on their progress.

Track your schedule

Use the drag-and-drop tool to filter calendar and manage your daily, weekly, monthly commitments.

Track communications

Note attachments allow you to keep your team members posted and guarantee communication transparency from sales to job delivery.

Track payments

Send invoices via email and know when a customer has opened the email.

Know your customers

Contact records provide quick lookups to find related contacts and service locations, set reminders and work follow-ups and attach notes for additional customer information.

Give dynamic estimates

Use the built-in approval and modification features and automated status updates to deliver accurate estimates; close deals with customer approvals and track project progress.

Get dynamic reporting

Enjoy Kickserv’s built-in reports for sales, work and invoicing, while having the option to customize them.

Get mobile

Manage your CRM on the go with Kickserv mobile platform. Automate team status updates, enter schedules, events and charges, attach notes and even check team’s location with GPS tracker.

Sync with QuickBooks

Keep your accountant updated with QuickBooks Online or QuickBooks Desktop sync. Your data is secure and always updated with items, contacts, and notes in real time.

Overview of Kickserv Features

  • Dashboard for quick overview
  • Job Management with time tracking
  • Advanced Scheduling and Calendar
  • Bidding and Estimating
  • Invoicing
  • Customer Portal
  • Credit Card Payments
  • Customizable
  • Mobile Access
  • Drag-and-drop features
  • File Attachments
  • Custom fields and reports
  • Custom Email Templates
  • Import and export from and to Excel
  • QuickBooks Online 2 way sync
  • QuickBooks Desktop 2 way sync
  • iCal feed for offline access
  • Global Search
  • Phone and Email Support

Kickserv Position In Our Categories

Position of Kickserv in our main categories:

100

Kickserv is one of the top 100 CRM Software products

20

Kickserv is one of the top 20 Employee Scheduling Software products

100

Kickserv is one of the top 100
CRM Software products

20

Kickserv is one of the top 20
Employee Scheduling Software products


If you are considering Kickserv it might also be a good idea to analyze other subcategories of Best CRM Software listed in our database of B2B software reviews: Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

It's essential to note that hardly any service in the CRM Software category is an ideal solution that can fulfill all the requirements of all business types, sizes and industries. It may be a good idea to read a few Kickserv reviews first as certain software might dominate only in a very small group of applications or be created with a really specific industry in mind. Others might work with an idea of being simple and intuitive and consequently lack complex functions welcomed by more experienced users. You can also come across software that support a broad group of customers and give you a rich feature toolbox, however this in most cases comes at a more expensive price of such a solution. Ensure you're aware of your requirements so that you choose a solution that provides exactly the elements you look for.

How Much Does Kickserv Cost?

Kickserv Pricing Plans:

Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.

  • Free Trial (No Credit Card required): 14 days
  • Basic Lite ($29 per month): 2 employees with forum support and 1GB attachments.
  • Basic ($49 per month): 5 employees wit email support and 2GB attachments.
  • Basic Plus (most popular, $99 per month): 10 employees with email support and 5GB attachments.
  • Pro ($149 per month): 15 employees with email and phone support and 10GB attachments.
  • Enterprise (quote): unlimited number of employees with email and phone support and 20GB attachments.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kickserv reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kickserv. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • UK
  • Canada
Pricing Model
  • Free
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

Kickserv User Reviews


Desiree 1 month ago
Verified
user



Jim 1 month ago
Verified
user



Randy 1 month ago
Verified
user


What are Kickserv pricing details?

Kickserv Pricing Plans:

Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.

  • Free Trial (No Credit Card required): 14 days
  • Basic Lite ($29 per month): 2 employees with forum support and 1GB attachments.
  • Basic ($49 per month): 5 employees wit email support and 2GB attachments.
  • Basic Plus (most popular, $99 per month): 10 employees with email support and 5GB attachments.
  • Pro ($149 per month): 15 employees with email and phone support and 10GB attachments.
  • Enterprise (quote): unlimited number of employees with email and phone support and 20GB attachments.

What integrations are available for Kickserv?

API in REST style to integrate your own apps

User reviews


User reviews in total: 9

8
1
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Average Rating:

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The most favorable review

Sonya H.

4 weeks ago


Pros:
I love that Kickserv is easy to use and adapt for our business. There are multiple customization options. We invested in this system to keep estimates away from the books. The solution integrates easily with Quickbooks Online Plus which saves me the time I was spending on double entry.

Cons:
My big grouse is Kickserv is not offered for truck fleet management. It’d be wonderful if we could integrate the solution with Mitchell fleet maintenance concepts. Another drawback is you have to use the mouse a lot to work on the forms. This is an issue mainly on desktops and it doesn’t matter a lot if you use a mobile device.

The least favorable review

Randy F.

1 month ago


Pros:
I love the easy to use interface. All the CRM features and options are placed in a sensible manner. Everything is organized nicely which makes the software easy to navigate. On mobile devices, the icons are on the side which makes them easily accessible on the small screen.

Cons:
The vendor should develop the app for use on mobile devices. The mobile site is not easily navigable when you access it on your mobile phone. The website also has issues now and then and these are especially annoying when they happen during business hours.

Published 4 weeks ago
Verified
user
I love that Kickserv is easy to use and adapt for our business. There are multiple customization options. We invested in this system to keep estimates away from the...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
The software seems difficult initially, but as you use it for a sales cycle you understand that the vendor has done a good job. We are a service business and I love the...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
We are an expanding small business and we were using multiple processes and software for our work. We found Kickserv on the net and haven’t looked back. The system...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I love the easy to use interface. All the CRM features and options are...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I appreciate the excellent customer support they provide. The vendor listens keenly to customer feedback and constantly adds new features to improve the system. The app...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I like that Kickserv is easy to use and accessible. Our technicians use it in the field to update info using their mobile device. We can see the changes they make...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I like that our customers can communicate with us easily using the app. I own a small company and use Kickserv to store customer info and schedule appointment for service...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I love that Kickserv is so easy to use. It is simple to create invoices, estimates, and customers. I can


What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The following are plus points: Open API that allows us to develop our own code to integrate with the cloud-based app, it offers all that we need, consistent development...



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