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Kintone Review

Kintone
Our score: 8.8 User satisfaction: 100%

What is Kintone?

Kintone is a cloud-based workplace platform focused on the North American market that unifies your data, workflows, and conversations in one hub to streamline your day-to-day operations. Trusted by thousands of users from various industries, this no-code platform offers features such as drag-and-drop application building, custom process management, dynamic filters, and configurable workspaces. With this at your disposal, you can easily create applications with zero programming experience.

Its core features aside, this platform also offers robust collaboration tools. It supports approval management, status histories, staging previews, and notifications. There are also built-in communication systems to keep all involved parties on the same page. Moreover, Kintone offers native mobile applications so users can work on their projects even while on the go.

Kintone is also highly extensible as it offers REST API capabilities, webhooks, and customization via JavaScript and CSS. With this, you can configure your apps however you prefer and also ensure seamless data import/export for any project you handle.

For pricing, Kintone offers a straightforward plan that costs $24/user/month for a minimum of five users. This is inclusive of all the functionalities that the platform has to offer, making it a great option for small businesses and large enterprises alike.

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Overview of Kintone Benefits

From streamlining the app development process to improving team collaboration, Kintone has all the tools you need for your day-to-day operations. In addition to these, this intuitive no-code workspace also offers benefits such as:

Simplified Application Development

Among the key selling points of Kintone is that it has a no-code interface. With this, even users with no programming knowledge or coding skills can start building custom software solutions. They can choose to use its drag-and-drop capabilities or import a spreadsheet in order to create an app. On the other hand, users may also choose from Kintone’s library of sample apps and simply configure it to their preferences. The database contains over 1.5 million applications that can be custom-built for their business.
Programmers can also leverage Kintone to improve their existing work processes. For starters, it has automated reminders, approval workflows, as well as task handoffs. Meaning, they can ensure that all team members are working seamlessly and focus on more attention-demanding tasks.

Easy Customization

Kintone prides itself on its extensive customization options. Users can create customized workspaces for each team or project as well as configure each workspace according to their tracking and data exchange preferences. These aside, Kintone also supports custom workflows, allowing users to ensure that they are handling their processes in line with their business goals and protocols.

The platform also has customized views for the various metrics that it tracks. These simplify the way teams can analyze their data.

Unified Data

This platform is created specifically to unify all application development processes. It can serve as a central storage for all company data, workflows, and conversations. With this, companies can ensure that no tasks are overlooked, no processes are skipped, and all important project data is easily accessible to employees. This eliminates any back-and-forth trips between departments that can lead to miscommunication and reduced productivity.

Improved Collaboration

Kintone is equipped with a robust collaboration suite that comes with user profiles and personal walls, which make it work like a social media network. In this way, each team member can post photos or links about their task progress, share their ideas, and leave messages on their fellow team members’ walls. In addition, the platform supports user tagging options and private messaging, which reinforce team communication.

What makes this app great is that all employees can also collaborate alongside their data. This can keep all conversations in one place so that all information about your projects can be viewed by team members working on them. Teams can also create dedicated threads within their workspaces to facilitate discussions on specific tasks within a project.

Better Accountability

As a collaborative platform, Kintone makes sure that you and your team members have complete visibility over task statuses and project progress. However, if you are managing multiple departments where some teams don’t need access to certain workspaces, this platform offers granular permission controls. It also has revision histories so you can keep track of any changes that employees make to each workspace. With these features, you can control who sees what and increase accountability among teams.

Increased Mobility

What makes Kintone unique as an application development software is its mobility. It can cater to the needs of teams that are either always on the go or have remote employees. This is because the platform has native iOS and Android apps as well as a completely mobile-ready interface.

With this, users no longer need to go to a physical office to work on their tasks. They can simply view, edit, and manage projects from any internet-connected device of their choosing, allowing for more seamless collaboration.

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Overview of Kintone Features

  • Custom processes
  • Branch criteria
  • Workflow management
  • Intranet
  • Project portals
  • Approval management
  • Project status history
  • Collaboration suite
  • Tagging and commenting options
  • Private messaging
  • 1.5 million custom database and workflow apps
  • Reminders and notifications
  • Lookup fields
  • Staging preview
  • Granular permission controls
  • Custom graphs
  • Mobile access
  • Testing and iteration
  • Certificate authentication
  • Multi-lingual support
  • Spreadsheet to database conversion
  • Database management
  • Custom filters
  • Action triggers
  • Granular permissions
  • Storage options
  • REST API
  • Webhooks
  • Customization via JavaScript and CSS
  • Task management
  • Document management
  • Drag/drop interface
  • Version control
  • Access control/permissions

What Problems Will Kintone Solve?

Problem #1: Siloed Application Development Process 

Solution: Utilizing different tools and communication via different channels can make collaborative app development difficult. There would be too many spreadsheets, too many tools, and too many conversations to keep tabs on. This can result in miscommunication and lead to costly errors down the road.

Kintone addresses this by providing a unified database as well as built-in messaging tools. It also integrates with a variety of software to simplify the consolidation of your processes.

Problem #2: Difficulty Managing Team Collaboration

Solution: If you have teams working from different departments or locations, keeping everyone in the loop can be daunting. You might constantly find yourself wondering who is in charge of what, which tasks are due, and whether or not you need to hold a meeting simply to give your team status updates on certain aspects of a project.

This is where Kintone’s collaboration suite comes in. It is equipped with messaging tools and a user tagging feature to ensure that everyone can communicate from right within the platform. Users also have access to approval workflows and status histories to ensure that no action goes unnoticed or unrecorded.

Problem #3: Inefficient Data Use

Solution: In this day and age, data makes the world go round. So, it is important to use it as efficiently as possible. However, if you’re using multiple systems or working with different people, you can find it difficult to keep track of changes as well as find a way to quickly visualize the data you have at hand.

With Kintone, you get access to dynamic custom views as well as spreadsheet sorting options. In this way, you can analyze your data in whatever view you prefer. It also keeps tabs on version histories and any movements in the project so you know which version of the project you are working on at all times.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Kintone Position In Our Categories

Because companies have distinctive business-related wants, it is logical they avoid adopting a one-size-fits-all, ”best” software product. Still, it is hard to try to come across such an app even among branded software products. The logical step to undertake would be to tabulate the several important functions that need inspection like essential features, pricing, technical skill levels of staff members, company size, etc. After which, you should conduct your product research through and through. Read some Kintone evaluations and explore each of the software products in your list more closely. Such comprehensive research ascertain you take out mismatched software products and select the system that has all the tools your company requires to be successful.

Position of Kintone in our main categories:

TOP 20

Kintone is one of the top 20 Business Process Management Software products

TOP 100

Kintone is one of the 100 Collaboration Software products

TOP 100

Kintone is one of the top 100 CRM Software products

TOP 100

Kintone is one of the 100 IT Management Software products

TOP 20

Kintone is one of the top 20 Rapid Application Development Software - RAD products

TOP 20

Kintone is one of the 20 Workflow Management Software products

Enterprises have different needs and requirements and no software platform can be ideal in such a condition. It is pointless to try to find an ideal out-of-the-box software app that fulfills all your business wants. The wise thing to do would be to customize the solution for your specific needs, worker skill levels, finances, and other aspects. For these reasons, do not rush and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your unique requirements. Do your groundwork, check out each short-listed application in detail, read a few Kintone IT Development Software reviews, speak to the vendor for clarifications, and finally settle for the app that presents what you require.

How Much Does Kintone Cost?

Kintone Pricing Plans:

Free Trial

Professional Subscription

$24/user/month

NPO/EDU/GOV Subscription

$15/user/month

Enterprise Subscription

by quote: +1 (415)-692-6546

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What are Kintone pricing details?

Kintone Pricing Plans:

Free Trial

Professional Subscription

$24/user/month

NPO/EDU/GOV Subscription

$15/user/month

Enterprise Subscription

by quote: +1 (415)-692-6546

Whether you’re a scrappy startup or well-established enterprise, get simple, transparent pricing for your team—one plan with all of Kintone’s features included.

You can use Kintone for just one of your team’s workflows or set up a custom workspace to manage all your team’s data and collaboration.

A free demo is available.

Professional Subscription NPO/EDU/GOV  Subscription Enterprise Subscription
$24 seat/month $15 seat/month Contact Us
Minimum 5 users ($120/month) Minimum 5 users ($75/month) +1 (415)-692-6546
Pay per additional user Pay per additional user
Monthly or annual contract available Monthly or annual contract available

Features Highlights

  • No-code application building
  • Enhanced Process Management
  • Collaboration Suite
  • Productivity Enhancement Suite
  • Open API Connectivity
  • Unlimited Custom Views
  • Mobile and more…

User Satisfaction

Positive Social Media Mentions 86
Negative Social Media Mentions 0

We know that when you make a decision to purchase a IT Development Software it’s important not only to learn how professionals score it in their reviews, but also to find out whether the actual clients and companies that use this software are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Kintone reviews across a vast range of social media sites. The information is then presented in an easy to understand way revealing how many people had positive and negative experience with Kintone. With that information available you should be ready to make an informed business choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • Japanese

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Kintone?

Kintone is an open API system, which means you can connect it to virtually any third-party business system or application. Some of the integrations include:

  • Box
  • Zendesk
  • ChatWork
  • Mailchimp
  • Slack
  • Dropbox
  • Eventbrite
  • Evernote
  • Formstack
  • Google Calendar
  • Google Drive
  • Google Workspace (formerly G Suite)
  • Make (formerly Integromat)
  • Jira Service Management (Jira Service Desk)
  • Microsoft 365 (formerly Office 365)
  • Microsoft SharePoint
  • Okta Workflows (Azuqua)
  • OneDrive
  • OneLogin
  • Tableau CRM (formerly Einstein Analytics)
  • Trello
  • Typeform
  • WordPress
  • GitHub
  • Twilio
  • Appsme
  • Field Control
  • Gmail
  • QuickBooks
  • Twitter
  • Microsoft Outlook

It can also integrate with software solutions through iPaaS such as:

  • Zapier
  • Make
  • PowerAutomate

Kintone User Reviews

Kintone average rating:

Average score
4.8/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Roberta

PROS: Integration with AWS is seamless. I was in need of solutions that doesn't involve any server for bond price feed display from a third party vendor straight to the social marketing microsite. I'm now using Kintone API with AWS API gateway in extracting data from the database. This can be done with a few JavaScript code lines.

CONS: I'm hoping there would be further pricing options for users running a small business. At present, there's only a minimum of five users. I'm in need of Kinetone's further reporting ability.

Reviewed 4 years ago

Read full review >

The least favorable review

Robyn

PROS: It is great for non-profit organizations. You can keep track of the services it offers and it is very easy to use.

CONS: There are some issues with the updates. There are times when we have to manually edit accounts because it doesn't sync. This can be time-consuming for us. The search feature should also be improved. We can't find names using a few letters. We have to input the full name to find it.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
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  • Most negative

It helped us organize office operation

Read full review >
Petra
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.12.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The ease of use is excellent. We Were able to easily customize forms and navigate the application.

CONS: They should improve their printing. Whenever we print, it is very light.

What do you think about this review?

Great Poor

It is super versatile

Read full review >
Robyn
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 26.11.2021 Company Size: 1-10 Employees Industry: N/A

PROS: It is great for non-profit organizations. You can keep track of the services it offers and it is very easy to use.

CONS: There are some issues with the updates. There are times when we have to manually edit accounts because it doesn't sync. This can be time-consuming for us. The search feature should also be improved. We can't find names using a few letters. We have to input the full name to find it.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Their customer support is awesome

Read full review >
Vernice
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 15.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It is versatile and provides a low code solution that helps you build your own app. It is also affordable, perfect for small and mid-sized businesses. It has the CRM, custom database, and storage you need to run your business. Using Kintone, we were able to create app packs for our clients. No, we have a way to offer our clients great service in a shorter amount of time. This is great as it also saves time on our end.

CONS: The ability to create dynamic dashboards for each department should be improved. The same goes for the portal customization tool. It needs more features. Different departments have different requirements so it is a must to have the dashboards improved.

What do you think about this review?

Great Poor

The best solutions-finder

Read full review >
Amy
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.07.2021 Company Size: 1-10 Employees Industry: N/A

PROS: It gives us a centralized record-keeping software, which can easily be accessed by administrators and users. It is also very cheap compared to its competitors.

CONS: The reporting feature should be improved. It lacks the HIPPA compliance, limiting the things we can do using this application.

What do you think about this review?

Great Poor

My Kintone experience is awesome

Read full review >
Elfrieda
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I can report data in so many ways. It is very flexible.

CONS: It will be nice if we can do formulas in fields so we can accurately calculate our data.

What do you think about this review?

Great Poor

Seamless business app intergration especialty with AWS.

Read full review >
Roberta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Integration with AWS is seamless. I was in need of solutions that doesn't involve any server for bond price feed display from a third party vendor straight to the social marketing microsite. I'm now using Kintone API with AWS API gateway in extracting data from the database. This can be done with a few JavaScript code lines.

CONS: I'm hoping there would be further pricing options for users running a small business. At present, there's only a minimum of five users. I'm in need of Kinetone's further reporting ability.

What do you think about this review?

Great Poor

Kintone is a highly functional software

Read full review >
Magdalena
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.04.2021 Company Size: 1-10 Employees Industry: N/A

PROS: The app allows you to build your own application even if you don't have any experience in coding. You could learn how to use it immediately. If you know a little bit of JavaScript you'll be able to navigate it much more effectively. It provides users with pre-written JavaScript codes that you can use according to your needs. Their customer service is also great. They're very accomodating and really help us with our problems.

CONS: It is a great application. We have nothing to be disappointed about it.

What do you think about this review?

Great Poor

We are very satisfied with Kintone’s performance

Read full review >
Domenick
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.03.2021 Company Size: 1-10 Employees Industry: Printing

PROS: It allows easy customization of our application and tracks job without much effort.

CONS: It should provide additional options without having to purchase plug-ins.

What do you think about this review?

Great Poor

With full out-of-the-box functionality.

Read full review >
Charlie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.02.2021 Company Size: 1-10 Employees Industry: Information Technology

PROS: A platform that can easily be customized. You can adapt to a wide range of functionality and feature to conform to your business needs. We're making use of it as a database in housing essential information. At the same time, we're carrying calculations as well as cross-record matching. Highly intuitive.

CONS: So far, nothing. The only thing that needs to improve is its self-serve tool in building a calculator for scoring records. Right now, it needs to be done manually.

What do you think about this review?

Great Poor

It is a cost-saving technology

Read full review >
Vernie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It is absolutely easy to use. We haven't found any other software that is as easy to use as Kintone.

CONS: Support takes some time to answer inquiries. It takes up to 48 hours for them to get back to us.

What do you think about this review?

Great Poor

Didn’t have the time to fully implement, but a really worthy service.

Read full review >
Judith
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: The UI of this software can be intuitive. Very simple to navigate. Getting start on an app was breeze. It can easily be customized to suit my needs. If my schedule permits, I would've taken a stab in developing a fully functioning business app in a short time span.

CONS: Sad part was, I didnt have to dig in far into what it's offering. Based on its service aspects that I was able to utilize, I couldn't think of anything else that I would've changed. Kintone offered a suite of handy tools that lets people craft a software that caters to their precise needs.

What do you think about this review?

Great Poor

For a non-profit, it does a neat job in covering the basic aspects at a worthy cost.

Read full review >
Kathy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2018 Company Size: 1-10 Employees Industry: Environmental Services

PROS: Its core functionality is essentially similar to that of its competitors. The only exception is that its non-profit pricing is hard to beat. It's so easy to use. I've used one of its competitors before (QuickBase). No actual backend or coding knowledge involved.

CONS: Not in favor of its GUI. Have yet to find a solution in altering that. Particulary true when dealing wiht forms. I wish there was some way to make things with enhanced contrast. At the same time, I want see things a lot clearly.

What do you think about this review?

Great Poor

Data visualizing at its best.

Read full review >
Loretta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I love how how it can do Excel sheet uploads and formatting it into a visual model. I can set parameters on info that I'm viewing to have a data overview. Then I can make a decision as to whether or not more detals should be added. When making a presentation, all I need was to choose data I need. In a matter of clicks, I can carve out a chart or pie graph.

CONS: At times, the functionality suffers from certain hiccups. To seek out info precisely, you'll need to spell out the words exactly to yield results. It'd be a nice addition to have some sort of a "near" match option whenever certain apps are being searched.

What do you think about this review?

Great Poor

A lifesaver, easy to use, and flexible!

Read full review >
Mario
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2018 Company Size: 11-50 Employees Industry: Internet

PROS: I like how flexible it is when it comes to its layout, field type creation, and permissioning. The permissioning is worth using! I can really get things done by giving users the ability to add/record/edit records, and manage apps. You can even make it all the way down to their field level. Build is super fast once you're familiar with the UI.

CONS: There are certain limitations. I've looked at over 25 apps and decided to settle down with Kintone in the end. There are a couple areas it needs to improve on. For one, they need to allow for PDF printing. And they need to cater to field data imports.

What do you think about this review?

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Kintone user reviews

It helped us organize office operation

Read full review >
Petra
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.12.2021 Company Size: 1-10 Employees Industry: N/A

It is super versatile

Read full review >
Robyn
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 26.11.2021 Company Size: 1-10 Employees Industry: N/A

Their customer support is awesome

Read full review >
Vernice
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 15.08.2021 Company Size: 11-50 Employees Industry: N/A

The best solutions-finder

Read full review >
Amy
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.07.2021 Company Size: 1-10 Employees Industry: N/A

My Kintone experience is awesome

Read full review >
Elfrieda
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.07.2021 Company Size: 11-50 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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