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User review of KiSSFLOW

A customizable product with above average customer support.

- by Sheldon

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Being at ease in making your own forms and not having to deal with any pressure with the account managers. Customer support is critical since it can help me get things done with this tool. The folks at KiSSFLOW knows the ins and outs of the product. So, it's reassuring to know that you're dealing with support who truly know their way around every problem.

What aspects are problematic or could work better?

At this point time, there's nothing much to complain about. Just about every problem I encountered has been addressed through and through. I'm proud to be using this tool. I've never been so product to have utilized a platform that would makes convenient from beginning until the end.

What specific problems in your company were solved by this product?

Trying to successfully raise an operations team. We're currently making use of KiSSFLOW to effectively organize and manage incoming request tickets. The tool has made it possible for us to make SLA rules as well as business workflows and a bunch of other thing to get the things we need.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.