A customizable product with above average customer support.

What are the best aspects of this product?

Being at ease in making your own forms and not having to deal with any pressure with the account managers. Customer support is critical since it can help me get things done with this tool. The folks at KiSSFLOW knows the ins and outs of the product. So, it's reassuring to know that you're dealing with support who truly know their way around every problem.

What aspects are problematic or could work better?

At this point time, there's nothing much to complain about. Just about every problem I encountered has been addressed through and through. I'm proud to be using this tool. I've never been so product to have utilized a platform that would makes convenient from beginning until the end.

What specific problems in your company were solved by this product?

Trying to successfully raise an operations team. We're currently making use of KiSSFLOW to effectively organize and manage incoming request tickets. The tool has made it possible for us to make SLA rules as well as business workflows and a bunch of other thing to get the things we need.

Are you a current user of this product?

Yes