Great solution and great platform for doing researches

What are the best aspects of this product?

Kissmetrics offers lot of data and great set of tools and options. I really enjoy working with Kissmetrics solution. Also, you are allowed to combine all the data by using various search levels.

What aspects are problematic or could work better?

I’m not very impressed of its service, they are hard to contact and get feedback from them. Also, when doing funnel search there is no ability to click on users of specific group. Furthermore, the path tool needs some improvements, it’s not useful for our business.

What specific problems in your company were solved by this product?

It helps us to solve funnel questions and to get more information on our users’ behavior. Also, we are able to track things that are interesting to our users and events they want to participate.

Are you a current user of this product?

Yes