Price

$220

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KISSmetrics REVIEW

Business Intelligence Software

11 user reviews
USER SATISFACTION 93%
OUR SCORE 8.8

What is KISSmetrics?

KISSmetrics is a powerful business intelligence platform that lets users determine, monitor, and enhance the metrics and other elements significant to the success of their businesses. With such information turned into actionable insights, KISSmetrics has what it takes to help you create marketing strategies and improve existing marketing practices, but due to its advanced customer tracking & analyzing capacity, you will also get to use it as your advanced conversion rate optimizer. Unlike what you’d expect from a tool combining similar features, KISSmetrics’ pricing is quite flexible, and made accessible even to startups and small businesses.

In short, KISSmetrics boasts highly flexible custom data plus an API that is very simple to connect. Experts laud KISSmetrics’ structure as it focuses on people, tracking customer trends and shifts, and providing users with useful interpretations of their business health. Thanks to it, they make smarter business decisions and benefit significantly  from market’s opportunities, while simultaneously preserving a solid, professional reputation in the eyes of their clients.

Overview of KISSmetrics Benefits

Business intelligence is currently one of the most competitive software development markets, and that could make you wonder why you should choose KISSmetrics over a similar BI system suitable for your needs. In order to answer such questions, we’ve summarized the main benefits every KISSmetrics user will experience:

Before anything else, KISSmetrics is a system designed for deep data tracking, and probably the one most capable of giving users deep insights on how business is doing. It compares vital metrics and automates updates, so that all users will understand how far they’ve gone working on the company’s goals, and what their customers are genuinely expecting from them. The rule of thumb says the closer you are to your audience, the more people will buy for you, and KISSmetrics proves this is very accurate. With deep tracking, users can get great insights from a customer at the deepest levels, enabling users to understand their customers better, even before they decide to make the purchase.

The smartest thing about KISSmetrics is how it remembers and stores information of all customers who have at least once been associated to your services. Be it your most loyal buyer or a randomly referred friend of a friend, once he is in, he is in. From here on, you can only imagine what KISSmetrics does to enhance your lead generation processes, and how good it is at it.

Overall, purchasing KISSmetrics means rewarding your business with a people-centered system, where all insights are accurate, deep, and significant. The information you’ll be provided with will be enough to build steady strategies without involving third-party services and applications. Nevertheless, you can still connect KISSmetrics to all applications installed in your software ecosystem.

Overview of KISSmetrics Features

  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

KISSmetrics Position In Our Categories

Position of KISSmetrics in our main categories:

50

KISSmetrics is one of the top 50 Business Intelligence Software products

10

KISSmetrics is one of the top 10 Conversion Rate Optimization Software products

100

KISSmetrics is one of the top 100 Marketing Software products

50

KISSmetrics is one of the top 50
Business Intelligence Software products

10

KISSmetrics is one of the top 10
Conversion Rate Optimization Software products

100

KISSmetrics is one of the top 100
Marketing Software products


If you are interested in KISSmetrics it might also be sensible to investigate other subcategories of Best Business Intelligence Software gathered in our base of B2B software reviews:

It is crucial to realize that virtually no service in the Business Intelligence Software category is going to be a perfect solution able to meet all the goals of different company types, sizes and industries. It may be a good idea to read a few KISSmetrics reviews first as certain services may excel exclusively in a really narrow set of applications or be designed with a very specific industry in mind. Others can work with an idea of being simple and intuitive and consequently lack complex features needed by more experienced users. You can also find apps that support a large group of customers and offer a powerful feature set, but this in most cases comes at a higher price of such a service. Make sure you're aware of your needs so that you select a solution that provides all the elements you search for.

How Much Does KISSmetrics Cost?

KISSmetrics Pricing Plans For Enterprises & Small Business:

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Self-Service – $220/month

  • Up to 300k events
  • One hour setup call
  • Email support
  • Metrics, funnel, path, and people reports

Growth – $500/month

  • Up to 300k events
  • Phone support
  • MailChimp and Optimizely implementation
  • Engage notifications
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

Power – $700/month

  • Up to 300k events
  • 10+ hours of training
  • Highest support SLA
  • Advanced implementation
  • Engage notifications
  • Power Report
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KISSmetrics reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KISSmetrics. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

139

NEGATIVE SOCIAL MENTIONS

8

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are KISSmetrics pricing details?

KISSmetrics Pricing Plans:

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Self-Service – $220/month

  • Up to 300k events
  • One hour setup call
  • Email support
  • Metrics, funnel, path, and people reports

Growth – $500/month

  • Up to 300k events
  • Phone support
  • MailChimp and Optimizely implementation
  • Engage notifications
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

Power – $700/month

  • Up to 300k events
  • 10+ hours of training
  • Highest support SLA
  • Advanced implementation
  • Engage notifications
  • Power Report
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

What integrations are available for KISSmetrics?

KISSmetrics integrates with the following business apps and systems:

  • Marketo
  • CallRail
  • WordPress
  • Qualaroo
  • Help Scout
  • MailChimp
  • Shopify
  • Magento
  • Optimizely
  • Recurly
  • Chargify

User reviews


11 Reviews

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6
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0

Average Rating

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The most favorable review

Myrtle


Pros:
When flexibility and power go together, that can never turn out wrong. KISSmetrics is the school example of that, with all the amazing insight on visitors and interactions it can provide. By insight, I don't just mean scratching the surface, but drilling deep into what visitors do or want to do on your website. Just recently, they reinforced it with new channel tracking functions, this time to the extent of observing exactly how many Google SEO users visited the site directly, or decided to convert to a paid plan. Simply amazing!

Cons:
There are many things that should be improved before we name the tool 'the holy bible' of analytics. For instance, results don't always match what was validated in the database, and loading times are not that perfect. Downloading reports is only possible with an email, and the email takes time before eventually ending up in the junk section. I don't know why they need to compicate stuff this way, it would be much better to create a report centre, and to download reports right away.

The least favorable review

Clyde


Pros:
What is more worth than knowing everything? You might think that's impossible, but certainly not in the case of KISSmetrics! See, I've been using the tool for a year so far, and I've drilled to the bottom of every client and every action, and that's what I fell from immediately. What you should also know is that KISSmetrics does perfect A/B testing and reports, has an amazing support team to navigate with you, and doesn't cost even the half of what you'd pay knowing its effectiveness. Pretty likable, don't you agree?

Cons:
It would be dishonest to say there are no drawbacks, but at least they are not serious. I lack flexibility, for instance, mostly when I have to segment clients. Certain properties can not be aggregated properly, and funnel and power reports are not always consistent. But that's all!


Clyde

Verified
user
What is more worth than knowing everything? You might think that's impossible, but certainly not in the case of KISSmetrics! See, I've been using the tool for a year so...

Myrtle

Verified
user
When flexibility and power go together, that can never turn out wrong. KISSmetrics is the school example of that, with all the amazing insight on visitors and...

Blanche

Verified
user
You will definitely like their flexible reporting structure, with many properties and styles, and customization options that help you personalize your reports. All data...

Lorraine

Verified
user
Our site provides learning resources, meaning that we rely enitrely on the way in which individual visitors interact with them in order to build a successful marketing...

Marty

Verified
user
I've worked with many analytic packages, but this one is honestly the easiest and most reliable so far. Funnel optimization is understandable and straightforward, which...

Isabel

Verified
user
There is so much to like about KISSmetrics, and I think appearance is the most improtant one. The software's interface is so neat and clean, that there is no way to mess...

Garrett

Verified
user
Firstly, KissMetrics defines the user flow, and then it reveals the flaws it has. All triggered events are being displayed on the handy dashboard, not just for the last...

Anne

Verified
user
What I like the most is that there is no sampled data to be adjusted with every report, but rather individual one that can be used in inbuilt reports, wherever necessary....

Geraldine

Verified
user
My favorite thing is the interface, I really find it beautiful and easy to navigate. It was a total turnover from dull and complex analytic platforms, with too much...

Annie

Verified
user
Signing up for KISSmetrics' free trial was defintiely one of our smartest decisions, we immediately understood we're dealing with a very powerful product! All of the...

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