Price

$220

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KISSmetrics REVIEW

Business Intelligence Software

27 user reviews
USER SATISFACTION 93%
OUR SCORE 8.8

What is KISSmetrics?

KISSmetrics is a powerful business intelligence platform that lets users determine, monitor, and enhance the metrics and other elements significant to the success of their businesses. With such information turned into actionable insights, KISSmetrics has what it takes to help you create marketing strategies and improve existing marketing practices, but due to its advanced customer tracking & analyzing capacity, you will also get to use it as your advanced conversion rate optimizer. Unlike what you’d expect from a tool combining similar features, KISSmetrics’ pricing is quite flexible, and made accessible even to startups and small businesses.

In short, KISSmetrics boasts highly flexible custom data plus an API that is very simple to connect. Experts laud KISSmetrics’ structure as it focuses on people, tracking customer trends and shifts, and providing users with useful interpretations of their business health. Thanks to it, they make smarter business decisions and benefit significantly  from market’s opportunities, while simultaneously preserving a solid, professional reputation in the eyes of their clients.

Overview of KISSmetrics Benefits

Business intelligence is currently one of the most competitive software development markets, and that could make you wonder why you should choose KISSmetrics over a similar BI system suitable for your needs. In order to answer such questions, we’ve summarized the main benefits every KISSmetrics user will experience:

Before anything else, KISSmetrics is a system designed for deep data tracking, and probably the one most capable of giving users deep insights on how business is doing. It compares vital metrics and automates updates, so that all users will understand how far they’ve gone working on the company’s goals, and what their customers are genuinely expecting from them. The rule of thumb says the closer you are to your audience, the more people will buy for you, and KISSmetrics proves this is very accurate. With deep tracking, users can get great insights from a customer at the deepest levels, enabling users to understand their customers better, even before they decide to make the purchase.

The smartest thing about KISSmetrics is how it remembers and stores information of all customers who have at least once been associated to your services. Be it your most loyal buyer or a randomly referred friend of a friend, once he is in, he is in. From here on, you can only imagine what KISSmetrics does to enhance your lead generation processes, and how good it is at it.

Overall, purchasing KISSmetrics means rewarding your business with a people-centered system, where all insights are accurate, deep, and significant. The information you’ll be provided with will be enough to build steady strategies without involving third-party services and applications. Nevertheless, you can still connect KISSmetrics to all applications installed in your software ecosystem.

Overview of KISSmetrics Features

  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

KISSmetrics Position In Our Categories

Position of KISSmetrics in our main categories:

50

KISSmetrics is one of the top 50 Business Intelligence Software products

10

KISSmetrics is one of the top 10 Conversion Rate Optimization Software products

100

KISSmetrics is one of the top 100 Marketing Software products

50

KISSmetrics is one of the top 50
Business Intelligence Software products

10

KISSmetrics is one of the top 10
Conversion Rate Optimization Software products

100

KISSmetrics is one of the top 100
Marketing Software products


If you are interested in KISSmetrics it may also be a good idea to check out other subcategories of Best Business Intelligence Software collected in our base of SaaS software reviews.

Every company is different, and may require a special Business Intelligence Software solution that will be adjusted to their business size, type of clients and staff and even particular niche they cater to. You should not count on finding an ideal app that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few KISSmetrics reviews first and even then you should pay attention to what the solution is intended to do for your business and your employees. Do you require a simple and intuitive solution with only basic features? Will you actually use the advanced tools required by pros and large enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy software that will match your budget.

How Much Does KISSmetrics Cost?

KISSmetrics Pricing Plans:

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Self-Service – $220/month

  • Up to 300k events
  • One hour setup call
  • Email support
  • Metrics, funnel, path, and people reports

Growth – $500/month

  • Up to 300k events
  • Phone support
  • MailChimp and Optimizely implementation
  • Engage notifications
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

Power – $700/month

  • Up to 300k events
  • 10+ hours of training
  • Highest support SLA
  • Advanced implementation
  • Engage notifications
  • Power Report
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KISSmetrics reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KISSmetrics. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

139

NEGATIVE SOCIAL MENTIONS

8

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are KISSmetrics pricing details?

KISSmetrics Pricing Plans:

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Self-Service – $220/month

  • Up to 300k events
  • One hour setup call
  • Email support
  • Metrics, funnel, path, and people reports

Growth – $500/month

  • Up to 300k events
  • Phone support
  • MailChimp and Optimizely implementation
  • Engage notifications
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

Power – $700/month

  • Up to 300k events
  • 10+ hours of training
  • Highest support SLA
  • Advanced implementation
  • Engage notifications
  • Power Report
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

What integrations are available for KISSmetrics?

KISSmetrics integrates with the following business apps and systems:

  • Marketo
  • CallRail
  • WordPress
  • Qualaroo
  • Help Scout
  • MailChimp
  • Shopify
  • Magento
  • Optimizely
  • Recurly
  • Chargify

User reviews


User reviews in total: 27

13
12
2
0
0

Average Rating:

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The most favorable review

Matt

3 months ago


Pros: I really like its Funnel and Activity reports which are extremely useful. It provides great metrics feature which is simple and highly practical. I often use People Search feature when I need to troubleshoot non-related business issues. Also, they constantly improve the solutionn and listen our needs and requirements.

Cons: There is no way to use anything of your data in order to cater messagin or show messages to populations. Also, in my opinion, the revenue and Cohort reports are not very useful for our business.

The least favorable review

Lloyd

3 months ago


Pros: Kissmetrics offers lot of data and great set of tools and options. I really enjoy working with Kissmetrics solution. Also, you are allowed to combine all the data by using various search levels.

Cons: I’m not very impressed of its service, they are hard to contact and get feedback from them. Also, when doing funnel search there is no ability to click on users of specific group. Furthermore, the path tool needs some improvements, it’s not useful for our business.

Published 3 months ago
Verified
user
Kissmetrics offers lot of data and great set of tools and options. I really enjoy working with Kissmetrics solution. Also, you are allowed to combine all the data by...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I really like its Funnel and Activity reports which are extremely useful. It provides great metrics feature which is simple and highly practical. I often use People...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
There are lot of analytics tools and dashboards available, and we cannot focus on simplicity and usefulness so we can define own web-based business goals. Thnakfully,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
We are using Kissmetrics so we can better understand our visitors and their interaction on our sites. We are able to help them create digital marketing strategies. Also,...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I really enjoy doing my job along with Kissmetrics. I love its support team because they really care about their customers. Also, the software provides harvesting and...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
What I like most about Kissmetrics is the ability to change the attribution. It is extremely easy to figure out where your visitors come from. It allows you to better...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
What I like the most is that there is no sampled data to be adjusted with every report, but rather individual one that can be used in inbuilt reports, wherever necessary....



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
We are using Kissmetrics so we can better understand our visitors and their interaction on our sites. We are able to help them create digital marketing strategies. Also,...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
When flexibility and power go together, that can never turn out wrong. KISSmetrics is the school example of that, with all the amazing insight on visitors and...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
You will definitely like their flexible reporting structure, with many properties and styles, and customization options that help you personalize your reports. All data...



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