Price

$220

Logo of KISSmetrics
Ask Vendor A QuestionFind A Better App

KISSmetrics REVIEW

Business Intelligence Software

9 user reviews
USER SATISFACTION 93%
OUR SCORE 8.8

What is KISSmetrics?

KISSmetrics is a powerful business intelligence platform that lets users determine, monitor, and enhance the metrics and other elements significant to the success of their businesses. With such information turned into actionable insights, KISSmetrics has what it takes to help you create marketing strategies and improve existing marketing practices, but due to its advanced customer tracking & analyzing capacity, you will also get to use it as your advanced conversion rate optimizer. Unlike what you’d expect from a tool combining similar features, KISSmetrics’ pricing is quite flexible, and made accessible even to startups and small businesses.

In short, KISSmetrics boasts highly flexible custom data plus an API that is very simple to connect. Experts laud KISSmetrics’ structure as it focuses on people, tracking customer trends and shifts, and providing users with useful interpretations of their business health. Thanks to it, they make smarter business decisions and benefit significantly  from market’s opportunities, while simultaneously preserving a solid, professional reputation in the eyes of their clients.

Overview of KISSmetrics Benefits

Business intelligence is currently one of the most competitive software development markets, and that could make you wonder why you should choose KISSmetrics over a similar BI system suitable for your needs. In order to answer such questions, we’ve summarized the main benefits every KISSmetrics user will experience:

Before anything else, KISSmetrics is a system designed for deep data tracking, and probably the one most capable of giving users deep insights on how business is doing. It compares vital metrics and automates updates, so that all users will understand how far they’ve gone working on the company’s goals, and what their customers are genuinely expecting from them. The rule of thumb says the closer you are to your audience, the more people will buy for you, and KISSmetrics proves this is very accurate. With deep tracking, users can get great insights from a customer at the deepest levels, enabling users to understand their customers better, even before they decide to make the purchase.

The smartest thing about KISSmetrics is how it remembers and stores information of all customers who have at least once been associated to your services. Be it your most loyal buyer or a randomly referred friend of a friend, once he is in, he is in. From here on, you can only imagine what KISSmetrics does to enhance your lead generation processes, and how good it is at it.

Overall, purchasing KISSmetrics means rewarding your business with a people-centered system, where all insights are accurate, deep, and significant. The information you’ll be provided with will be enough to build steady strategies without involving third-party services and applications. Nevertheless, you can still connect KISSmetrics to all applications installed in your software ecosystem.

Overview of KISSmetrics Features

  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

KISSmetrics Position In Our Categories

Position of KISSmetrics in our main categories:

50

KISSmetrics is one of the top 50 Business Intelligence Software products

10

KISSmetrics is one of the top 10 Conversion Rate Optimization Software products

100

KISSmetrics is one of the top 100 Marketing Software products

50

KISSmetrics is one of the top 50
Business Intelligence Software products

10

KISSmetrics is one of the top 10
Conversion Rate Optimization Software products

100

KISSmetrics is one of the top 100
Marketing Software products


If you are interested in KISSmetrics it might also be sensible to check out other subcategories of Best Business Intelligence Software gathered in our base of SaaS software reviews:

Since each organization has specific business needs, it is advisable for them to refrain from searching for a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such an app even among widely used software solutions. The clever thing to do would be to list the various important aspects that need consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some KISSmetrics reviews and look into each of the other systems in your shortlist in detail. Such comprehensive groundwork can make certain you weed out ill-fitting systems and select the system that offers all the features you need for business success.

How Much Does KISSmetrics Cost?

KISSmetrics Pricing Plans For Enterprises & Small Business:

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Self-Service – $220/month

  • Up to 300k events
  • One hour setup call
  • Email support
  • Metrics, funnel, path, and people reports

Growth – $500/month

  • Up to 300k events
  • Phone support
  • MailChimp and Optimizely implementation
  • Engage notifications
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

Power – $700/month

  • Up to 300k events
  • 10+ hours of training
  • Highest support SLA
  • Advanced implementation
  • Engage notifications
  • Power Report
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KISSmetrics reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KISSmetrics. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

139

NEGATIVE SOCIAL MENTIONS

8

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

What are KISSmetrics pricing details?

KISSmetrics Pricing Plans:

KISSmetrics offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:

Self-Service – $220/month

  • Up to 300k events
  • One hour setup call
  • Email support
  • Metrics, funnel, path, and people reports

Growth – $500/month

  • Up to 300k events
  • Phone support
  • MailChimp and Optimizely implementation
  • Engage notifications
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

Power – $700/month

  • Up to 300k events
  • 10+ hours of training
  • Highest support SLA
  • Advanced implementation
  • Engage notifications
  • Power Report
  • Metrics, Funnel, Path, People, Cohort, Revenue, and A/B reports

What integrations are available for KISSmetrics?

KISSmetrics integrates with the following business apps and systems:

  • Marketo
  • CallRail
  • WordPress
  • Qualaroo
  • Help Scout
  • MailChimp
  • Shopify
  • Magento
  • Optimizely
  • Recurly
  • Chargify

User reviews


9 Reviews

4
5
0
0
0

Average Rating

Write your own review of this product

Add a review

The most favorable review

Isabel

1 week ago


Pros:
There is so much to like about KISSmetrics, and I think appearance is the most improtant one. The software's interface is so neat and clean, that there is no way to mess up or to get confused. Even so, the support team is attentive to answer all possible questions, and they do it immediately. They provide you with amazing reports which solve almost 90% of all questions, while the rest can be implicitly understood by paying slightly more attention. Being able to draft my own reports and to follow everybody's performance on a single timeline is invaluable for my work, and I rely almost entirely on live tracking. Being as busy as I am, KISSmetrics is absolutely indispensable to me.

Cons:
I'm mostly concerned about time, it takes me ages to perform certain actions. Some of the pages load too slow, and generatging reports is even impossible. It gets especially annoying when the dropdown menu freezes, and you have to wait to select your event or property. Still, I understand the amount of information the program is dealing with, so I've learnt to work this way, I don't really mind (unless it is the People Search page, that one takes ages for real!).

The least favorable review

Blanche

5 mins ago


Pros:
You will definitely like their flexible reporting structure, with many properties and styles, and customization options that help you personalize your reports. All data is displayed on your fingertips, which means that complex analytics are performed in a matter of minutes. With their personal login credentials, all members of your team will be able to access the report, meaning that there will be no need for you to send it separately to each of them. Data view is the same for everybody, and the effect on performance is obviously positive.

Cons:
You couldn't expect less from a 'people analyzing' tool, than to have a serious learning curve, but I'm just informing you about it, I am not protesting. It was a challenge to learn and to set up, but the decision itself was really reasonable. The more experienced you get, the more you will enjoy this program-been there, done that!


Blanche - 5 mins ago

Verified
user
You will definitely like their flexible reporting structure, with many properties and styles, and customization options that help you personalize your reports. All data...

Lorraine - 5 days ago

Verified
user
Our site provides learning resources, meaning that we rely enitrely on the way in which individual visitors interact with them in order to build a successful marketing...

Marty - 6 days ago

Verified
user
I've worked with many analytic packages, but this one is honestly the easiest and most reliable so far. Funnel optimization is understandable and straightforward, which...

Isabel - 1 week ago

Verified
user
There is so much to like about KISSmetrics, and I think appearance is the most improtant one. The software's interface is so neat and clean, that there is no way to mess...

Garrett - 2 weeks ago

Verified
user
Firstly, KissMetrics defines the user flow, and then it reveals the flaws it has. All triggered events are being displayed on the handy dashboard, not just for the last...

Anne - 2 weeks ago

Verified
user
What I like the most is that there is no sampled data to be adjusted with every report, but rather individual one that can be used in inbuilt reports, wherever necessary....

Geraldine - 2 weeks ago

Verified
user
My favorite thing is the interface, I really find it beautiful and easy to navigate. It was a total turnover from dull and complex analytic platforms, with too much...

Annie - 4 weeks ago

Verified
user
Signing up for KISSmetrics' free trial was defintiely one of our smartest decisions, we immediately understood we're dealing with a very powerful product! All of the...

Ray - 4 weeks ago

Verified
user
I am amazed by the easiness and simplicity of data management, especially slicing data in different categories. Honestly, I have no idea how I managed to do analytics...

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified