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User review of KISSmetrics

This is one of the best analytic platform I have ever worked with

- by Willie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I really enjoy doing my job along with Kissmetrics. I love its support team because they really care about their customers. Also, the software provides harvesting and slicing data. Additionally, it offers multiple report types that are perfect for various business functions and we are able to analyze and interpret the user behavior on oth a micro and macro level.

What aspects are problematic or could work better?

It lacks graphical outputs.

What specific problems in your company were solved by this product?

As SaaS based online platform we use this sofwtare for our marketing and development for our product traffic. It helps us to make better decisions and to provide professional experience to our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.