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User review of KISSmetrics

With Kissmetrics you can better understand your site visitor’s behavior

- by Jackie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We are using Kissmetrics so we can better understand our visitors and their interaction on our sites. We are able to help them create digital marketing strategies. Also, it allows us to use API so we can integrate it with our Marketign automation system and to score leads and follow up email or phone conversations.

What aspects are problematic or could work better?

Google Analytics compared to this software is free, but I think that it’s worth the price.

What specific problems in your company were solved by this product?

It helps us with business reporting and to keep track of our financial performances. Also, it is great solution for Conversion Rate Optimisation. We managed to increase the number of visitors on our site and to increase revenue by converting members to our loyal customers who pay for our services.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.