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User review of KiteDesk

Very clean and simple to use, and actually replaced a majority of my tools.

- by Harriet

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Having the ability to extract contact data by means of highlighting them on whichever site see them. This turned things around.

What aspects are problematic or could work better?

I was hoping there would be some way to see further metrics in e-mails for specific compaign success rate visibility. It would also be nice to set up group e-mails.

What specific problems in your company were solved by this product?

Being able to seek lead without having to use an actual CRM. Its miniature CRM features helped me save money up to the point where it's time to settle for a true CRM.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.