Kiva Logic Review

Scenario 1

Acme Delivery company has successfully been in business for several years now, but they are struggling to keep up with growth using only spreadsheets for customer data and they are processing payments individually by hand.

Acme moved their business to run on Kiva Logic and reduced the time it took them to process all of their payments from customers each week from 8 hours a week to 5 minutes. Similarly, by allowing customers to manage their own accounts and sign up online, they were able to reduce their office staff hours by 50%, reduce their churn rate, and increase their daily new customer sign-ups.

Scenario 2

Bueno Company uses Routific for their route optimizations, but their current e-commerce platform requires a tedious process for each route they need to optimize, and when they’re done they have no way to translate stop numbers, routes, and delivery times back to their current e-commerce platform. First, they have to export a file for each route, then upload each route to Routific, wait for their route optimization, then they have to manually write down on their packing labels which stop number each order has and which route it is on.

After Bueno Company joined Kiva Logic, their entire routing process has been reduced to clicking one button on the Kiva Logic “Delivery” page. This one button connects with Routific, uploads your route data, waits for the results, and then updates each order with a stop number, estimated time of arrival, and name of the route. This has saved Bueno Company 3 hours a day from their routing duties, and has virtually eliminated stop number and route errors! Now Bueno Company can print their labels and driver sheets from the Kiva Logic software and each order will have all the optimized data. Bueno Company also takes advantage of Kiva Logic’s “Turn by Turn Directions” feature, which gives them a print out for each route they have.

Scenario 3

The Alpha Pet Store has been delivering pet food to customers for 6 months, but it’s not sustainable. Their problem is it’s incredibly difficult to track when they need to deliver products to customers. For example, a customer named Sally likes to have a bag of dog food delivered every 4 weeks, but she also likes to have an assortment of treats delivered every 2 weeks.

With Kiva Logic, customers can set up their own personal schedule for unlimited products, and the Kiva Logic software will take care of generating orders in the proper weeks for deliveries. After moving to Kiva Logic for e-commerce, Alpha Pet Store no longer worries about growing and managing customer accounts, products, and schedules. They simply have to print out the pack labels each week and deliver their customers orders with a smile.