Great solution for measuring social influence

What are the best aspects of this product?

Social influence is very important today. The ability to identify customers that are influential and an ability to use them as marketing tool is great thing and it is something that every business needs. With Klout am able to track the most influential on some subjects. My clients use this tool to identify their influential customers and to found those that have more than 200k followers on their social accounts. With this tool you can re-rank your customers in order to keep track of those who have great social influence

What aspects are problematic or could work better?

It would be great if Klout can provide with more information. I have found that those who are influential about Sailing are in UK. It is possible to gather the information but you can do this in other ways.

What specific problems in your company were solved by this product?

N/A

Are you a current user of this product?

Yes