It’s free, has lots of potential, and worth investing in.

What are the best aspects of this product?

I feel its ideas make it a wortwhile concept. The principle behind all that is to see your influence strength in your social channels. The more you you communicate with Klout and further increase social channel influence, the more you get to benefit. This can be in the form of rewards and/or perks from brands currently associated with Klout. What's more, you're also increasing your chance of imparting influence to other people too!

What aspects are problematic or could work better?

Just recently, the site is lagging just a bit. It's likely due to it being in the middle of the beta stage. So that's understandable. The real benefits are recognized once the program is off its testing stage. In short, you it'll work almost perfect once it releases its approval/final version.

What specific problems in your company were solved by this product?

Unavailable

Are you a current user of this product?

Yes