Very easy to use

What are the best aspects of this product?

We were able to improve our records management across all departments. This was a huge amount of task for us as there were only 2 of us in the team, but Laserfiche was able to help us accomplish this. We created forms that are made for our processes in the company and tailor it according to our preference, making it easier to analyze data and process the forms. To add to this, Laserfiche allowed us to customize security for every department.

What aspects are problematic or could work better?

The thick client is limited as compared to the web client. It doesn't allow us to view security and manage the records.

What specific problems in your company were solved by this product?

It was able to automate our process and allowed us to manage our records. This paved the way for a centralized system that all our departments can use.

Are you a current user of this product?

Yes