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Laserfiche Review

Laserfiche
Our score: 8.6 User satisfaction: 99%

What is Laserfiche?

Laserfiche is an innovative enterprise content management platform which can benefit businesses in a number of ways. Every day, businesses send and receive, create and circulate million of documents. And, if such documents get lost in the process, major setbacks to the workflow can occur. In order to prevent such situations, Laserfiche has designed a simple yet useful way of routing and tracking digital documents on day to day basis. This is exactly why it qualifies as one of the top performers in this category, and a preferred tool of many popular companies.

With this software, work management through digital means become less cluttered and more transparent. Every task is implemented and evaluated in an automated way which means that crucial information can be gathered in a single location. Managers can evaluate this information at any time to see whether the desired output is produced or not.  As the business information outflow and inflow becomes paperless, more time and energy is saved, and thus, invested at the right place.

Overview of Laserfiche Benefits

With Laserfiche Enterprise Content Management Software, digital documents can easily be created, stored and sent within the business. This means that businesses no longer need to worry about the tracking of documents or ensuring the security of documents. Also, the businesses no longer depend on upon the workforce for managing or saving digital documents. This ready-to-use solution speeds up the correspondence, and gives the opportunity to make smarter decisions by holding data in one place.

With manual processes, the delay in work processes has been evident. But, Laserfiche ECM can be an excellent way to automate the work processes without any delay in the workflows. When the important work and information will be processed on the right time, business process management will be automatically accelerated and performed according to the schedules. Internal and external communication can also be improved with using the same ECM solution.

Businesses can use this ECM solution according to the specific needs. Government agencies, health centers, financial service provider and educational organizations can use this software to create, modify, send, and retrieve industry-specific digital documents.  This integration of ECM in the daily operations of such organizations can be useful in the short and long term where every document plays a vital role in decision-making process.

Another advantage of using this system is that you get to integrate it with a variety of third-party systems and applications, and let data flow seamlessly in your software ecosystem. Popular connections include TRAKit, SIGNiX, Tamarac, and many other systems. On top of that, you get to use Laserfiche paying a single license, and are not obliged to cover update expenses or recurrent fees.

Overview of Laserfiche Features

  • Document Management
  • Business Process Automation
  • Industry Specific Solutions
  • ECM Integrations
  • Records Management
  • BPM Workflow

Laserfiche Position In Our Categories

Keeping in mind companies have special business-related demands, it is reasonable they avoid picking an all-in-one, “perfect” system. Just the same, it would be hard to stumble on such a software solution even among recognizable software products. The reasonable step to undertake should be to note down the various major factors that require scrutiny such as key features, price terms, skill ability of staff, business size, etc. Next, you should double down on the product research exhaustively. Go over some Laserfiche evaluations and explore the other applications in your list more closely. Such well-rounded product investigation makes sure you take out mismatched apps and pay for the system which has all the aspects your company requires.

Position of Laserfiche in our main categories:

TOP 50

Laserfiche is one of the top 50 Content Management Software products

If you are considering Laserfiche it may also be beneficial to check out other subcategories of Content Management Software listed in our database of B2B software reviews.

It is important to realize that virtually no app in the Content Management Software category will be a perfect solution that can match all the goals of all business types, sizes and industries. It may be a good idea to read a few Laserfiche Content Management Software reviews first as specific solutions may perform well just in a really narrow group of applications or be prepared with a really specific industry in mind. Others may function with a goal of being easy and intuitive and therefore lack complex features desired by more experienced users. You can also find software that cater to a broad group of users and offer a powerful feature base, however this in most cases comes at a more significant price of such a software. Make sure you're aware of your requirements so that you purchase a solution that offers all the features you search for.

How Much Does Laserfiche Cost?

Laserfiche Pricing Plans:

Free Trial

Laserfiche Cloud

$60/user/month

Additional Storage

$15 per 10 GB/month

Additional Network Activity

$25 per 10 GB/ month

Pricing is on per user per month basis. A free demo of the program is available and can be scheduled by registering on the company’s website.

Laserfiche Cloud – $60/user per month or $54/user per month if paid annually

  • Storage capacity: 100K documents/files or up to 100 GB storage/user
  • Network activity (outbound): 10K downloads/user per month or up to 10 GB/month
  • 1 repository per account
  • 1 GB maximum document file size
  • Content capture
  • Integrations
  • Connector
  • Forms
  • Business processes
  • Mobile app
  • Audit trail
  • Active directory

Additional Storage – $15 per 10 GB/month or $10 if paid annually

Additional Network Activity – $25 per 10 GB/ month outbound network activity or $15 if pdaid annually.

Add-Ons (purchased separately)

  • Public Portal
  • Forms Portal
  • Quick Fields (available on-premise)
  • Software Developer’s Kit (available on-premise)
  • Laserfiche Plus (available on-premise)
    ScanConnect (available on-premise)

User Satisfaction

Positive Social Media Mentions 115
Negative Social Media Mentions 1

We realize that when you make a decision to buy Content Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Laserfiche reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Laserfiche. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Laserfiche Comparisons

Laserfiche user reviews

With Laserfiche capture and bsuiness process is extremely easy

Read full review >
Brandi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: 1-10 Employees Industry: Computer Software

We have great experience with Laserfiche

Read full review >
Cecilia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Higher Education

Laserfiche is more than document management tool

Read full review >
Christy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: More than 100 Employees Industry: Computer Software

Great solution for document managing

Read full review >
Alonzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Insurance

It saves lot of time, money and tons of paper

Read full review >
Juana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2018 Company Size: More than 100 Employees Industry: Accounting

What are Laserfiche pricing details?

Laserfiche Pricing Plans:

Free Trial

Laserfiche Cloud

$60/user/month

Additional Storage

$15 per 10 GB/month

Additional Network Activity

$25 per 10 GB/ month

Pricing is on per user per month basis. A free demo of the program is available and can be scheduled by registering on the company’s website.

Laserfiche Cloud – $60/user per month or $54/user per month if paid annually

  • Storage capacity: 100K documents/files or up to 100 GB storage/user
  • Network activity (outbound): 10K downloads/user per month or up to 10 GB/month
  • 1 repository per account
  • 1 GB maximum document file size
  • Content capture
  • Integrations
  • Connector
  • Forms
  • Business processes
  • Mobile app
  • Audit trail
  • Active directory

Additional Storage – $15 per 10 GB/month or $10 if paid annually

Additional Network Activity – $25 per 10 GB/ month outbound network activity or $15 if pdaid annually.

Add-Ons (purchased separately)

  • Public Portal
  • Forms Portal
  • Quick Fields (available on-premise)
  • Software Developer’s Kit (available on-premise)
  • Laserfiche Plus (available on-premise)
    ScanConnect (available on-premise)

What integrations are available for Laserfiche?

Laserfiche integrates with the following systems and applications:

  • SLIPGen
  • SIGNiX
  • Unfetterfiche
  • TRAKit
  • Tamarac
  • Salesforce
  • Ratchet-X
  • Parascript

Laserfiche average rating:

Average score
5/5 (9 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jeff

PROS: Laserfiche is very powerful system, it has great set of features that meets all our needs. Easy to use tool and helps us to find and match the files we need.

CONS: When error occurs it doesn’t provide details on how to solve.

Reviewed 2 years ago

Read full review >

The least favorable review

Tami

PROS: Laserfiche is versatile and easy to use content management tool made for optimizing business processes. We needed a solution that would help us to organize all processes in order to improve the efficiencies into the organization. I love its Laserfiche Forms module, because it helps us to remove any paper forms and to send out through a workflow in order to gain max benefits for my team.

CONS: There are some modules that are almost similar and this can be quite confusing for end-users.

Reviewed 2 years ago

Read full review >

More reviews from 9 actual users:

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  • Latest
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  • Most negative

With Laserfiche capture and bsuiness process is extremely easy

Read full review >
Brandi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: 1-10 Employees Industry: Computer Software

PROS: Laserfiche is more than ECM, it allows us to establish and deploy any kind of information and to customize the system on order to suit our needs. We can standardize single ECM system by using document imaging and management, business process management, electronic form and records management into the system. I love how the information is managed, stored and shared. This software works great on every device starting from windows, web and mobile device.

CONS: Sometimes the way to a solution needs some technical experience and knowledge, on the other hand, you can always find answers in order to fix the problem.

What do you think about this review? Great Poor

We have great experience with Laserfiche

Read full review >
Cecilia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: Great software that offers powerful integration middleware, doc processing, archival imaging. It is also a form submittal software. Before purchasing learn more about the product, the VAR is responsible for installation and first-line support. We use RIO license in order to run various installs, so within the system we have the medical and finance documents separated. I love its security features, it meets the DOD guidelines when tracked. Flexible and intuitive platform. I use its full text OCR feature.

CONS: It would be great if they could make the licensing more flexible. Also, it does require LSAP or annual maintenance fee. Buying from VAR will limit the usage of the software.

What do you think about this review? Great Poor

Laserfiche is more than document management tool

Read full review >
Christy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: Once you learn how to use this program everything becomes easier. Laserche offer great amount of tools and they constantly add new ones. It is very progressive company that offers documentations and practices. The people behind this software are very professional, they are always ready to help and to provide best service to their customers.

CONS: I cannot see a developer edition for less price, it would be great if I could order developer suite for all products. I would like to invest small amount of money in order to create demos and to see value to the management. Also, it can be quite complicated to learn how to use it, it would be great if they could include more examples.

What do you think about this review? Great Poor

Great solution for document managing

Read full review >
Alonzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: I wanted to stop using papers and I have done detailed research of the software that can provide me with a paperless solution. When I purchase Laserfiche I was exhausted because I thought I had to learn and use everything. But, the good thing is I only needed to buy what I really needed. This software really meets all my needs. I highly recommend this software to my friends and they too have great experience with this one. If you need document-imaging system that will help you to create simple and elegant document management solution then this software is for you.

CONS: All I want to say in this section that they need to promote the product even more.

What do you think about this review? Great Poor

It saves lot of time, money and tons of paper

Read full review >
Juana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: With Laserfiche scanning, storing, filling and emailing documents is much easier than doing it manually. We have huge amount of documents that with Laserfiche we make all these documents more accessible. We don’t have to file everything and to make copies anymore, because all our files are now secure and in one place.

CONS: In my opinion, Laserfiche is not user-friendly because it can be quite complicated to use. It’s absolutely normal to make mistakes while working, but when we get an error message we cannot find a solution by ourselves or in most cases we need to ask their tech team support. It really offers great set of features but we cannot use them all because we don’t understand them.

What do you think about this review? Great Poor

Makes the whole accounting process automated

Read full review >
Saul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: Laserfiche can be easily customize so it can meet all our needs. We always find a way with this software to revamp and to make some automated process. We don’t use this tool on a daily basis but we always use its tools for solution building.

CONS: I have found that some offerings are not connected well. The integration they offer it doesn’t go both ways. When I told them about the issue they fixed it with LF10. All in all, the software works like magic.

What do you think about this review? Great Poor

Powerful ECM program

Read full review >
Michael
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.03.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: When we started using Lserfiche we have reduced the usage of paper. We don’t use cabinets for storing all our documents, everything is in one place and can be find easily. I love its search engine. In the past we couldn’t easily find document because of the misfiled, but now by using the search option each document can be found by using keywords that are not only included into the name of the document but even a keywords that are within the document.

CONS: Don’t have any dislikes.

What do you think about this review? Great Poor

Easy to use solution that helps in optimizing your business

Read full review >
Tami
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.01.2018 Company Size: More than 100 Employees Industry: Business Supplies and Equipment

PROS: Laserfiche is versatile and easy to use content management tool made for optimizing business processes. We needed a solution that would help us to organize all processes in order to improve the efficiencies into the organization. I love its Laserfiche Forms module, because it helps us to remove any paper forms and to send out through a workflow in order to gain max benefits for my team.

CONS: There are some modules that are almost similar and this can be quite confusing for end-users.

What do you think about this review? Great Poor

Great product, worth the price

Read full review >
Jeff
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2017 Company Size: More than 100 Employees Industry: Construction

PROS: Laserfiche is very powerful system, it has great set of features that meets all our needs. Easy to use tool and helps us to find and match the files we need.

CONS: When error occurs it doesn’t provide details on how to solve.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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