We have great experience with Laserfiche

What are the best aspects of this product?

Great software that offers powerful integration middleware, doc processing, archival imaging. It is also a form submittal software. Before purchasing learn more about the product, the VAR is responsible for installation and first-line support. We use RIO license in order to run various installs, so within the system we have the medical and finance documents separated. I love its security features, it meets the DOD guidelines when tracked. Flexible and intuitive platform. I use its full text OCR feature.

What aspects are problematic or could work better?

It would be great if they could make the licensing more flexible. Also, it does require LSAP or annual maintenance fee. Buying from VAR will limit the usage of the software.

What specific problems in your company were solved by this product?

The list of benefits is long: the vehicle reports is automated as account payable system, it helps us with extensive archival of historic records, we use it for building plans and construction, it offers automated workflow bridge with 3rd party applications and Banner Higher Ed management software.

Are you a current user of this product?

Yes