A good program for different kinds of users

What are the best aspects of this product?

There are plenty of things we like about Lavu. It allows us to generate various reports to include our locations and lets us add some plug-ins to make tracking more specific. It enables us to export data on a spreadsheet and update menu items to suit on a particular location or season. Learning Lavu is easy as it comes with training videos and guides. Its interface is user-friendly. The customer service is excellent as well. They always have solutions and provide discounts on on-screen training and products. They even send us the session’s conversations so we can use them as a reference whenever we need assistance in the future. Invoices are also accessible on the front page.

What aspects are problematic or could work better?

The chatbox for customer support is so frustrating having to wait long without getting the right answer to a specific concern.

What specific problems in your company were solved by this product?

Lavu tracks when certain events take place, helping us determine if those events are profitable for us and whether we need to have them in the future once again.

Are you a current user of this product?

No