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Lavu Review

Lavu
Our score: 8.9 User satisfaction: 88%

What is Lavu?

A leading mobile point-of-sale solution, Lavu is designed to cater to restaurants and bars. This platform, which runs on iPad devices, effectively eliminates problems associated with lagging service, order confusion and vague sales data, among others.

With this smart system, restaurant owners are given absolute control over their operations while staff are able to maintain high customer service standards. Such are achieved by the app’s ability to streamline processes, along with its easy-to-use interface and central data hub.

Lavu has numerous features and functionalities that allow for faster order taking, easier staff training and customization of menu layouts, among many others. But the product’s benefits are not limited to restaurant operations, it is also hosts a variety of HR functions, among which is the optimization of employee training and onboarding processes. Lavu only caters to clients based in the US and Canada.

Overview of Lavu Benefits

As a mobile POS, Lavu offers tons of features that traditional systems just cannot provide. The platform performs all the functions of old POS systems while providing additional capabilities. It offers restaurant and bar operators benefits that ordinary solutions do not. Here are some of them:

Robust Hardware/Technology

Lavu makes use of top-of-the-line restaurant hardware and technology that include digital menu boards and self-serve kiosks, which make order taking and transacting a lot more convenient and quicker.

Inventory/Labor Management

As the software has the ability to keep more rigid control and provide a richer knowledge of inventory and labor, businesses can save on costs and even boost earnings by streamlining their process of ordering and payment, along with front-of-the-house and back-of-the-house communications.

Third-Party Integrations

The system can integrate seamlessly with popular third-party applications as it comes with an open API. This provides businesses with the flexibility to customize the system in accordance to their needs.

Richer Customer Experience

The solution offers establishments the ability to accelerate their processes, reducing waiting times. This gives customers richer experience and better satisfaction, resulting in loyalty and repeat customers.

Easier Training/Onboarding

Lavu does not only optimize restaurant and bar operations. It can likewise boost employee training and onboarding processes, allowing users to quickly reinforce their workforce when needed.

Payment Processing Made Easy

The platform processes payments in a number of ways, able to accept chip cards, magnetic stripe cards and contactless payment methods such as Apple Pay–all from a single device. This makes the payment process a lot easier for establishments and customers alike.

Overview of Lavu Features

  • Touch screen ordering
  • Kitchen ticket printing
  • Tableside payment processing
  • Electronic receipts
  • eSignature support
  • Advanced reporting
  • Layout customization
  • Total menu customization
  • Combo builder
  • Happy hour feature
  • Dual cash drawer
  • Highly intuitive interface
  • Free Software Upgrades
  • Remote management
  • Exportable reporting
  • Employee management
  • Customized reporting
  • Live sales figures
  • Multiple payment support

What Problems Will Lavu Solve?

Restaurant and bar owners frequently encounter problems related to the use of traditional POS solutions. The limitations of these tools often result in complications that if left unchecked could cause bigger concerns. The following are but some of these problems that Lavu can help resolve:

Order Taking and Payment Processing

Traditional POS are prone to problems associated with orders taking too long to serve and long payment processing times. This is due to the fact that with old POS, servers have to be in a central location to be able to place orders and process payments. This takes time and could produce unsatisfied customers.

Solution: Lavu resolves this problem by providing servers with their own tablets through which orders may be entered and payments processed. This boosts table turns and boosts bottom lines in the process.

No More Long Counter Queues

Fast service restaurants often deal with long lines at their counters, which can be further complicated as customers continue to build up.

Solution: The software resolves this by providing a self-service kiosk, which can reinforce counter personnel. This effectively reduces customer lines while increases orders. It also enriches customer experience and improves profits by reducing labor costs.

Online Ordering Made Easy

Traditional POS solutions are known for having to contend with unreliable online ordering systems. This could result in customer loss as many of them are known to prefer to order online. Online ordering systems that do not integrate with POS are bound to create inventory and sales tracking headaches.

Solution: Lavu resolves such by offering customers with a rich online ordering experience while being able to track critical inventory and sales data.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Lavu Position In Our Categories

Keeping in mind companies have unique business needs, it is only prudent they steer clear of picking an all-encompassing, ”best” business program. At any rate, it is nearly futile to try to pinpoint such a software product even among well-known software systems.
The sensible thing to do should be to take note of the varied significant functions that call for a deliberation such as critical features, packages, technical skill levels of the employees, company size, etc. The second step is, you should do your product research systematically. Go over some of these Lavu evaluations and check out each of the software solutions in your shortlist in detail. Such detailed product investigation guarantees you circumvent ill-fitting applications and choose the system that provides all the features your business requires for optimal results.

Position of Lavu in our main categories:

TOP 5

Lavu is one of the top 5 Restaurant Management Software products

TOP 50

Lavu is one of the 50 Sales Software products

Lavu is also listed in the following subcategories:

Since each organization has specific business needs, it is prudent for them to refrain from searching for a one-size-fits-all perfect software solution. Needless to say, it would be futile to try to find such an app even among widely used software solutions. The smart thing to do would be to catalog the various important factors that need consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Lavu Restaurant Management Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive groundwork can ensure you discard ill-fitting systems and zero in on the system that provides all the aspects you need for business success.

How Much Does Lavu Cost?

Lavu Pricing Plans:

Free Trial

Lavu

$69/month

Enterprise and Multi-Terminal Plans

Contact vendor

Lavu offers two POS options for dining establishments plus a free trial period for those who want to take Lavu on a test drive.

Lavu – $69/month

  • Single Location
  • 300+ Restaurant Features
  • Free Updates & 24/7 Customer Care
  • Employee Management Functionality

Enterprise and Multi-Terminal Plans – Contact for information and demo

  • Franchises and Chains
  • Customized Regional Reporting
  • Global Menu Push
  • Enterprise-Level Support
  • Additional terminals at $20 per month

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 10

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lavu reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lavu. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Lavu Comparisons

Lavu user reviews

User-friendly and great for business

Read full review >
Stella
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.09.2019 Company Size: 11-50 Employees Industry: N/A

What are Lavu pricing details?

Lavu Pricing Plans:

Free Trial

Lavu

$69/month

Enterprise and Multi-Terminal Plans

Contact vendor

Lavu offers two POS options for dining establishments plus a free trial period for those who want to take Lavu on a test drive.

Lavu – $69/month

  • Single Location
  • 300+ Restaurant Features
  • Free Updates & 24/7 Customer Care
  • Employee Management Functionality

Enterprise and Multi-Terminal Plans – Contact for information and demo

  • Franchises and Chains
  • Customized Regional Reporting
  • Global Menu Push
  • Enterprise-Level Support
  • Additional terminals at $20 per month

What integrations are available for Lavu?

Lavu integrates with the following business systems and applications:

  • Moneris
  • Vantiv
  • Lavu Accounting
  • Avero
  • Bar Vision
  • Bar-i Liquid Accounting
  • Beer Saver
  • Loyal
  • BridgePay
  • Chowly
  • Compeat
  • Lavu Customer Facing Display
  • Lavu Customer Management
  • Lavu Delivery and Routing
  • DigitalPour
  • Dolce
  • Ekos
  • Epson KDS
  • Evo Snap
  • Heartland
  • Lavu Hold & Fire
  • Lavu Inventory
  • Lavu Gift
  • Lavu Integrated Payments
  • Moneris
  • Open Dining
  • PayPal
  • Lavu Pizza Creator
  • Restaurant 365
  • Sacoa Debit Card System
  • Square
  • TapHunter
  • Vantiv
  • Wiessbeerger

Lavu average rating:

Average score
0/5 ( user reviews)
0/5

Overall Impression

0/5

Customer Support

0/5

Value for Money

0/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Stella

PROS: I really appreciate how this tool has made it easy for me to be on top of my business. This is because I can easily pull up any information that I may need, whether its comps, voids, itemized sales, timekeeping reports, and sales snapshots. I am never caught uninformed thanks to this.

CONS: One thing that would really take this to the next level is if it had a mobile version. It would be really convenient for me if I could use my mobile device to access the functions.

Reviewed 3 weeks ago

Read full review >

The least favorable review

Stella

PROS: I really appreciate how this tool has made it easy for me to be on top of my business. This is because I can easily pull up any information that I may need, whether its comps, voids, itemized sales, timekeeping reports, and sales snapshots. I am never caught uninformed thanks to this.

CONS: One thing that would really take this to the next level is if it had a mobile version. It would be really convenient for me if I could use my mobile device to access the functions.

Reviewed 3 weeks ago

Read full review >

More reviews from actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

User-friendly and great for business

Read full review >
Stella
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.09.2019 Company Size: a:1:{s:15:"11-50 Employees";s:15:"11-50 Employees";} Industry: a:1:{s:3:"N/A";s:3:"N/A";}

PROS: I really appreciate how this tool has made it easy for me to be on top of my business. This is because I can easily pull up any information that I may need, whether its comps, voids, itemized sales, timekeeping reports, and sales snapshots. I am never caught uninformed thanks to this.

CONS: One thing that would really take this to the next level is if it had a mobile version. It would be really convenient for me if I could use my mobile device to access the functions.

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Reviewed By Nestor Gilbert
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