MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Share
Tweet
Share

Lavu Review

Lavu
Our score: 8.9 User satisfaction: 88%

What is Lavu?

A leading mobile point-of-sale solution, Lavu is designed to cater to restaurants and bars. This platform, which runs on iPad devices, effectively eliminates problems associated with lagging service, order confusion and vague sales data, among others.

With this smart system, restaurant owners are given absolute control over their operations while staff are able to maintain high customer service standards. Such are achieved by the app’s ability to streamline processes, along with its easy-to-use interface and central data hub.

Lavu has numerous features and functionalities that allow for faster order taking, easier staff training and customization of menu layouts, among many others. But the product’s benefits are not limited to restaurant operations, it is also hosts a variety of HR functions, among which is the optimization of employee training and onboarding processes. Lavu only caters to clients based in the US and Canada.

Overview of Lavu Benefits

As a mobile POS, Lavu offers tons of features that traditional systems just cannot provide. The platform performs all the functions of old POS systems while providing additional capabilities. It offers restaurant and bar operators benefits that ordinary solutions do not. Here are some of them:

Robust Hardware/Technology

Lavu makes use of top-of-the-line restaurant hardware and technology that include digital menu boards and self-serve kiosks, which make order taking and transacting a lot more convenient and quicker.

Inventory/Labor Management

As the software has the ability to keep more rigid control and provide a richer knowledge of inventory and labor, businesses can save on costs and even boost earnings by streamlining their process of ordering and payment, along with front-of-the-house and back-of-the-house communications.

Third-Party Integrations

The system can integrate seamlessly with popular third-party applications as it comes with an open API. This provides businesses with the flexibility to customize the system in accordance to their needs.

Richer Customer Experience

The solution offers establishments the ability to accelerate their processes, reducing waiting times. This gives customers richer experience and better satisfaction, resulting in loyalty and repeat customers.

Easier Training/Onboarding

Lavu does not only optimize restaurant and bar operations. It can likewise boost employee training and onboarding processes, allowing users to quickly reinforce their workforce when needed.

Payment Processing Made Easy

The platform processes payments in a number of ways, able to accept chip cards, magnetic stripe cards and contactless payment methods such as Apple Pay–all from a single device. This makes the payment process a lot easier for establishments and customers alike.

Overview of Lavu Features

  • Touch screen ordering
  • Kitchen ticket printing
  • Tableside payment processing
  • Electronic receipts
  • eSignature support
  • Advanced reporting
  • Layout customization
  • Total menu customization
  • Combo builder
  • Happy hour feature
  • Dual cash drawer
  • Highly intuitive interface
  • Free Software Upgrades
  • Remote management
  • Exportable reporting
  • Employee management
  • Customized reporting
  • Live sales figures
  • Multiple payment support

What Problems Will Lavu Solve?

Restaurant and bar owners frequently encounter problems related to the use of traditional POS solutions. The limitations of these tools often result in complications that if left unchecked could cause bigger concerns. The following are but some of these problems that Lavu can help resolve:

Order Taking and Payment Processing

Traditional POS are prone to problems associated with orders taking too long to serve and long payment processing times. This is due to the fact that with old POS, servers have to be in a central location to be able to place orders and process payments. This takes time and could produce unsatisfied customers.

Solution: Lavu resolves this problem by providing servers with their own tablets through which orders may be entered and payments processed. This boosts table turns and boosts bottom lines in the process.

No More Long Counter Queues

Fast service restaurants often deal with long lines at their counters, which can be further complicated as customers continue to build up.

Solution: The software resolves this by providing a self-service kiosk, which can reinforce counter personnel. This effectively reduces customer lines while increases orders. It also enriches customer experience and improves profits by reducing labor costs.

Online Ordering Made Easy

Traditional POS solutions are known for having to contend with unreliable online ordering systems. This could result in customer loss as many of them are known to prefer to order online. Online ordering systems that do not integrate with POS are bound to create inventory and sales tracking headaches.

Solution: Lavu resolves such by offering customers with a rich online ordering experience while being able to track critical inventory and sales data.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Lavu Position In Our Categories

Keeping in mind businesses have specific business wants, it is only reasonable that they steer clear of subscribing to an all-encompassing, ideal business application. Just the same, it is almost impossible to pinpoint such application even among widely used software products. The practical thing to do can be to shortlist the several significant factors which demand examination such as crucial features, price terms, skill levels of staff, company size, etc. After which, you must double down on your product research systematically. Read some of these Lavu reviews and explore the other software options in your list in detail. Such well-rounded research guarantee you stay away from poorly fit apps and buy the system that includes all the function you require company requires in sustaining growth.

Position of Lavu in our main categories:

TOP 5

Lavu is one of the top 5 Restaurant Management Software products

TOP 50

Lavu is one of the 50 Sales Software products

Lavu is also listed in the following subcategories:

It's crucial to keep in mind that virtually no app in the Restaurant Management Software category is going to be an ideal solution able to fulfill all the needs of all business types, sizes and industries. It may be a good idea to read a few Lavu Restaurant Management Software reviews first as some software can dominate only in a very small set of applications or be created with a very specific industry in mind. Others can function with an idea of being easy and intuitive and as a result lack complicated functionalities desired by more experienced users. You can also come across software that cater to a broad group of users and provide a complex feature base, but that usually comes at a more significant price of such a software. Be certain that you're aware of your needs so that you buy a software that has exactly the functionalities you look for.

How Much Does Lavu Cost?

Lavu Pricing Plans:

Free Trial

Lavu

$69/month

Enterprise and Multi-Terminal Plans

Contact vendor

Lavu offers two POS options for dining establishments plus a free trial period for those who want to take Lavu on a test drive.

Lavu – $69/month

  • Single Location
  • 300+ Restaurant Features
  • Free Updates & 24/7 Customer Care
  • Employee Management Functionality

Enterprise and Multi-Terminal Plans – Contact for information and demo

  • Franchises and Chains
  • Customized Regional Reporting
  • Global Menu Push
  • Enterprise-Level Support
  • Additional terminals at $20 per month

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 10

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lavu reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lavu. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Lavu Alternatives

Top Competitors To Lavu By Price

Product name:
Price:
by quote
by quote
by quote

Trending Restaurant Management Software Reviews

Product name:
Score:
Satisfaction:
8.7
N/A
7.3
43%
8.4
N/A

Lavu Comparisons

Lavu user reviews

Lavu has made our restaurant operations way better than before

Read full review >
Elvie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.11.2019 Company Size: 11-50 Employees Industry: N/A

Competitive software

Read full review >
Viva
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.11.2019 Company Size: 11-50 Employees Industry: N/A

Efficient and ideal for small spaces

Read full review >
Issac
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

Good for small businesses

Read full review >
Saige
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: 1-10 Employees Industry: Restaurants

Making the most of this tool, but there’s still room for improvement

Read full review >
Estrella
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2019 Company Size: 11-50 Employees Industry: Media Production

What are Lavu pricing details?

Lavu Pricing Plans:

Free Trial

Lavu

$69/month

Enterprise and Multi-Terminal Plans

Contact vendor

Lavu offers two POS options for dining establishments plus a free trial period for those who want to take Lavu on a test drive.

Lavu – $69/month

  • Single Location
  • 300+ Restaurant Features
  • Free Updates & 24/7 Customer Care
  • Employee Management Functionality

Enterprise and Multi-Terminal Plans – Contact for information and demo

  • Franchises and Chains
  • Customized Regional Reporting
  • Global Menu Push
  • Enterprise-Level Support
  • Additional terminals at $20 per month

What integrations are available for Lavu?

Lavu integrates with the following business systems and applications:

  • Moneris
  • Vantiv
  • Lavu Accounting
  • Avero
  • Bar Vision
  • Bar-i Liquid Accounting
  • Beer Saver
  • Loyal
  • BridgePay
  • Chowly
  • Compeat
  • Lavu Customer Facing Display
  • Lavu Customer Management
  • Lavu Delivery and Routing
  • DigitalPour
  • Dolce
  • Ekos
  • Epson KDS
  • Evo Snap
  • Heartland
  • Lavu Hold & Fire
  • Lavu Inventory
  • Lavu Gift
  • Lavu Integrated Payments
  • Moneris
  • Open Dining
  • PayPal
  • Lavu Pizza Creator
  • Restaurant 365
  • Sacoa Debit Card System
  • Square
  • TapHunter
  • Vantiv
  • Wiessbeerger

Lavu average rating:

Average score
4.2/5 (16 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Elvie

PROS: Since using Lavu, our restaurant operation transformed from being “good” to “great”.The system is very reliable. Apart from that, it is very user-friendly.

CONS: Aside from being able to see the food items ordered by each table, it would be nice if there will be an “all-day” feature where we can view the number of orders of a particular dish we have within the day.

Reviewed 4 months ago

Read full review >

The least favorable review

Stella

PROS: I really appreciate how this tool has made it easy for me to be on top of my business. This is because I can easily pull up any information that I may need, whether its comps, voids, itemized sales, timekeeping reports, and sales snapshots. I am never caught uninformed thanks to this.

CONS: One thing that would really take this to the next level is if it had a mobile version. It would be really convenient for me if I could use my mobile device to access the functions.

Reviewed 7 months ago

Read full review >

More reviews from 16 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Lavu has made our restaurant operations way better than before

Read full review >
Elvie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Since using Lavu, our restaurant operation transformed from being “good” to “great”.The system is very reliable. Apart from that, it is very user-friendly.

CONS: Aside from being able to see the food items ordered by each table, it would be nice if there will be an “all-day” feature where we can view the number of orders of a particular dish we have within the day.

What do you think about this review? Great Poor

Competitive software

Read full review >
Viva
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Everything in this software is seamlessly integrated with each other. Modifying the menu is extremely easy that even the least tech-savvy user will learn how to adjust the items and prices in the menu and create new ones.

CONS: The installation is made by a third party contractor and it’s not so convenient. Also, the menu details are placed in the system by their own technicians. But hopefully, the vendor will be able to change it.

What do you think about this review? Great Poor

Efficient and ideal for small spaces

Read full review >
Issac
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I was able to buy new server iPads on their store without buying customer hardware.

CONS: There’s not enough customer support. We can only get assistance when a problem or emergency arises and not guides and tips to make the most out of the software. The response time also takes too long sometimes.

What do you think about this review? Great Poor

Good for small businesses

Read full review >
Saige
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: 1-10 Employees Industry: Restaurants

PROS: Lavu is just what my small business needs. I get all the support I need when it comes to bookkeeping, stocks, and payment transactions. One is always supported in Lavu too—whether it’s from their customer support team or the community of Lavu users. I’ve always had help right at the start.

CONS: I need a little more out of the reports though. They do provide the numbers, but not in the digestible and easy to understand format that I would prefer. At this rate, I’d need to hire a consultant to translate all the data for me.

What do you think about this review? Great Poor

Making the most of this tool, but there’s still room for improvement

Read full review >
Estrella
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2019 Company Size: 11-50 Employees Industry: Media Production

PROS: Lavu gives me a mixture of ease and reliability. It is both user-friendly and a multi-tooled solution at the same time, which I like. I use it to track employee time ins and outs, among other things. So far, I haven’t run into any major issues with them, but in the chances that I do experience glitches in the system, their customer support team are always willing to help.

CONS: They’ve recently rolled out a new version, and I’m still trying to get the hang of it. I still prefer the older version. I have a few suggestions for the developers also. One, I’d like to alter the view of the variables in my reports. Please lend the user more say in the reports. Two, can you please make it possible for users to physically set up a payment portal? This would be much more convenient for us.

What do you think about this review? Great Poor

Surprisingly great for training

Read full review >
Blair
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: 11-50 Employees Industry: Education Management

PROS: My students and I find Lavu easy to work with. It has a simple design that not only anticipates but also meets your needs. I also like that it gives me room for customization.

CONS: Whenever we make updates to the system, there would be a few delays in the printing—but none that are too major.

What do you think about this review? Great Poor

A beautiful marriage of convenience and usefulness

Read full review >
Dixie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I’m a restaurant owner who’s always on-the-go. Lavu has given me a platform to oversee my business and update my data even when I’m not in the office. Launching it and getting it running was easy to do also. So far, I and my staff have been enjoying working with this tool.

CONS: I’m not sure if it is my internet provider or if it is Lavu’s system that causes delays in the processing of payments and the like. We’re looking into this though.

What do you think about this review? Great Poor

A Great Option for SMEs

Read full review >
Lorenz
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Among the things I like about the system are its user-friendliness, the ability to modify the look and feel of the screen, and the ability to view all open as well as closed checks and make an adjustment from my smartphone. 24-hour customer support is also commendable.

CONS: It takes a few seconds to close the checks and it is a bit inconvenient for high volume bars like us.

What do you think about this review? Great Poor

A really exceptional tool for sellers

Read full review >
Alden
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I really like the service that their customer support agents provide, as they were able to actually help me out with an issue our business was encountering. Setting up gift cards has been a thorn in our side for some time, and the agent was able to fix it for us.

CONS: Having said that their customer service was great in this particular instance, it was a bit of a slog to get to that point. I got different responses from different people, with some of them contradicting previous things I've been advised to do. It would really be a big improvement if they got everybody on the same page.

What do you think about this review? Great Poor

Multi-dimensional Software

Read full review >
Ryley
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: What I like most about the system is the ease of customization. I can easily remove or add an item or price in the menu. Everything can be tailored to fit the business feel, look, and requirements.

CONS: The level of customer support is not that incredible. I was only able to get two hours of tech support for free to help me set up the system. It would be nice and way better if they will provide user guide (that uses layman's term) to help the new user set up the software.

What do you think about this review? Great Poor

Business transactions become easier with Lavu

Read full review >
Liza
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Lavu is our to-go source for making business transactions easy. Through its mobile capability, we are able to use it throughout the building while doing multiple business transactions. The customer support is amazing. We can connect with them directly through the site and they are prompt whenever we have questions and concerns.

CONS: Compared to other POS system, Lavu is a bit complicated and hard to learn in the beginning. But as time goes on, we understand how it works.

What do you think about this review? Great Poor

A perfect POS system for restaurants

Read full review >
Estell
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: This POS system has it all. It is user-friendly, simple, and easy to use. This is a must-have solution for restaurant businesses.

CONS: The need to hit the five buttons to cash out a card makes the process longer. Also, I don’t like the popping up window appearing on the screen every time the cash out transaction is completed. It could have been better if they make transactions much faster than this.

What do you think about this review? Great Poor

Gives me control over the POS user interface

Read full review >
Eriberto
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: Gambling & Casinos

PROS: Lavu has established a team of experts who will help us, but it’s nice that they let us do things on our own. The software allows us to set up images for menu items. We had placed our own design. We even utilize the system in a non-conventional way while waiting for our funds to be used to buy a registration. We’re amazed at how this software works.

CONS: I don’t like navigating around its web interface. I think its layout is a bit confusing and not so user-friendly. I could have appreciated it if they orient me about the program. I just don’t know if the problem is the program itself or me being disoriented. For me, the layout seems illogical. Hoping for some enhancement soon.

What do you think about this review? Great Poor

A good program for different kinds of users

Read full review >
Ila
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: There are plenty of things we like about Lavu. It allows us to generate various reports to include our locations and lets us add some plug-ins to make tracking more specific. It enables us to export data on a spreadsheet and update menu items to suit on a particular location or season. Learning Lavu is easy as it comes with training videos and guides. Its interface is user-friendly. The customer service is excellent as well. They always have solutions and provide discounts on on-screen training and products. They even send us the session’s conversations so we can use them as a reference whenever we need assistance in the future. Invoices are also accessible on the front page.

CONS: The chatbox for customer support is so frustrating having to wait long without getting the right answer to a specific concern.

What do you think about this review? Great Poor

User-friendly and great for business

Read full review >
Stella
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 12.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: I really appreciate how this tool has made it easy for me to be on top of my business. This is because I can easily pull up any information that I may need, whether its comps, voids, itemized sales, timekeeping reports, and sales snapshots. I am never caught uninformed thanks to this.

CONS: One thing that would really take this to the next level is if it had a mobile version. It would be really convenient for me if I could use my mobile device to access the functions.

What do you think about this review? Great Poor

A wonderful system that has multiple features

Read full review >
Misty
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: 11-50 Employees Industry: Food & Beverages

PROS: One thing that really stood out to me was how customizable this tool is, on top of being really easy to use. There was no steep learning curve, so implementing it was a breeze. Support staff was also very helpful and constantly available, so any issues I have are easily resolved.

CONS: Unfortunately, I didn't find this tool as intuitive when it comes to reports. It can be difficult to find the report that you need so this can definitely be improved.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.