Gives me control over the POS user interface

What are the best aspects of this product?

Lavu has established a team of experts who will help us, but it’s nice that they let us do things on our own. The software allows us to set up images for menu items. We had placed our own design. We even utilize the system in a non-conventional way while waiting for our funds to be used to buy a registration. We’re amazed at how this software works.

What aspects are problematic or could work better?

I don’t like navigating around its web interface. I think its layout is a bit confusing and not so user-friendly. I could have appreciated it if they orient me about the program. I just don’t know if the problem is the program itself or me being disoriented. For me, the layout seems illogical. Hoping for some enhancement soon.

What specific problems in your company were solved by this product?

With Lavu, we are able to avoid miscommunication with the team to print out items. Errors only occur when our staff doesn’t go thoroughly with the entire line item on the print-out. Although we can’t depend on the software to fix human mistakes, at least it eliminates most of them.

Are you a current user of this product?

Yes