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User review of Lead Liaison

Very robust lead management platform

- by Jean

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like how I can now monitor my website visitors in real time. This functionality is a huge deal for sales team as they can see what our website visitors are viewing, which indicates where their interests are.

What aspects are problematic or could work better?

Back then, their email system needed a lot of work but it has improved a lot. Now, I have issue with their WYSIWYG editor, which can go bonkers at times. I have to switch to HTML code to remedy the situation.

What specific problems in your company were solved by this product?

Our sales team can see what interests our website visitors with the system's website tracking and alerts. We can now tie our email and landing pages to a specific campaign and the statistical data we get allows us to make the necessary changes to improve open rates and clickthroughs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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