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User review of LeadSquared

Great marketing automation software

- by Carlton

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to set up and you can easily gain new leads and track them via sales processes. LeadSquared support team is outstanding, they are very responsive and whenever we have some suggestions about new features we are going to need they immediately work to implement those features. But, if they cannot implement some features or do something we have request they will find and suggest new alternative ways to help us with the process or solve the issue. They constantly work on their improvements and they rapidly evolve. We use the score leads feature and this help us to find new leads.

What aspects are problematic or could work better?

There is nothing to dislike about this platform, only I would like to see some new features that will be helpful for our business. These features would be: notification when a new lead is assigned, we would like to see tracking url feature for specific landing page instead of searching through the settings, it would be great if we could make folders for landing pages and marketing campaigns.

What specific problems in your company were solved by this product?

With LeadSquared we can track leads, share the information between our team members and follow up in real time. Our sales team is more effective and they are more focused on their time on finding new leads.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.