The camera image is commendable

What are the best aspects of this product?

There are so many things to commend about this tool For one thing, I really like how well the camera performs. We've even changed the light temperature in our demo center just to show how exceptional the quality of the camera is. I also like how this plug-and-play video conferencing system has succeded in combining room system performance with a design that saves and fully utilizes a space. The ease with which you can install and operate it is also something that I appreciate. On the technical side, I like how the wide-angle camera lens adjusts automatically to include everyone in the picture, which I believe is the work of the smart-framing sensor that comes with it. I think this works even better than larget models, and video communication made with this tool is so smooth and seamless. I also love that the camera also works well in a boardroom or conference room setting. The experience is really immersive, even in a meeting space that is large, and I'm happy to report that this has resulted in increased productivity and better engagement.

What aspects are problematic or could work better?

I don't have a problem with the tool itself, but I do think the support team does need some work. I don't like receiving emails from them asking me to discuss my video needs with them since they've found out that I've been using this video conferencing solution. I think if they really did their background check, they would know who we are before sending us an email.

What specific problems in your company were solved by this product?

Both the software and the hardware has made it easy for us to set up, even in small rooms. Really makes it worth the price.

Are you a current user of this product?

Yes