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Lifesize REVIEW

Video Conferencing Software

3 user reviews
USER SATISFACTION N/A
OUR SCORE 9.0

What is Lifesize?

Lifesize is a suite of stellar, end-to-end, and award-winning video conferencing and meeting room solutions. Since its inception in 2003, it has now become one of the go-to cloud-hosted communication solutions by thousands of organizations in over 100 countries. Touted as the world’s first 4k video conferencing solution and service architecture, it allows you to create virtual meeting rooms and integrated directories. This way, you can enjoy seamless and uninterrupted communication, better collaboration, and increased productivity.

With Lifesize, users will be able to set up the right type of conferencing software, hardware, equipment, and device on any meeting room or meeting space, whether it is an ultra-mini, small, medium, or large meeting space. This makes Lifesize a scalable suite which is ideal for conducting one-on-one interactions, huddles, boardroom meetings, forums, and seminars.

The video conferencing and meeting room suite connects employees, audiences, and participants with each other, regardless of the platform and device they are using, delivering consistent conferencing experiences across all types of platforms and devices. Lifesize is also highly-interoperable. Users can integrate Lifesize with popular applications like Skype for Business, IBM Sametime, Slack, HipChat as well as with other video systems. Because of this, users need not change their existing workflows to enjoy the web, audio, and video conferencing capabilities of the suite.

Lifesize offers features that IT professionals and administrators will maximize. These features enable them to check if the quality of calls across devices was good, monitor meeting rooms, set up a centralized directory of users, configure the home screen features that users can view on their mobile devices, and capture, document, and share the topics that are being tackled and discussed on meeting rooms.

What’s more is the platform has an industry-leading Net Promoter Score (NPS) of 84, so you can ensure that they can offer you quality customer experience. In fact, they can accommodate customer inquiries via different channels for your convenience.

Overview of Lifesize Benefits

As a bundled solution, Lifesize provides you with a seamless HD video conferencing experience that lends to remote meetings clarity. The following are the main Lifesize benefits:

Access Modern Web, Audio, and Video Conferencing Features at an Affordable Price

Conducting any type of meeting regardless of the number of participants or audiences is very important for companies, organizations, businesses, and teams. Unfortunately, many are still relying on outdated communication services and systems that lack the capabilities they really need in order for them to deliver hassle-free and seamless meeting experiences. Others even have to waste their money just to maintain the same outdated services and systems.

With Lifesize, users no longer need to be tied up with outdated and costly communication services and systems. This is because it offers a stellar video conferencing application that gives them a modern and high-definition web, audio, and video conferencing features which they can use at an affordable price. 

What’s more, it is the first and only end-to-end 4K video conferencing tool on the market. This means you get a high-quality resolution for all of your virtual meetings, making you and your team feel as if you are collaborating in the same room.

Connect Everyone to Virtual Meeting Rooms Regardless of Platform and Device

The Lifesize video conferencing app works on any type of platform and device. As long as the device has a camera and a microphone, the app supports it. As a result, users can easily get connected and participate in meetings wherever they are and whatever device they are using. This feature is ideal for organizations that are implementing BYOD or Bring Your Own Device programs. The app can adapt to their own BYOD policies and user device preferences.

Support Your Existing Communication Workflows and Systems

The video conferencing app also interoperates with other applications, video solutions, and conferencing systems. Therefore, users can take advantage of its capabilities without necessarily changing or adjusting the workflows and processes they are running for communicating and collaborating internally and externally. They can integrate the app with Skype for Business and incorporate conference room camera system capabilities into it as well as enhance the call capability of Skype for Business by enabling automatic dialing and increasing on-screen participants.

In addition, users can integrate Lifesize’s video conferencing app with IBM Sametime which allows them to launch virtual meeting rooms or activate one-on-one video calling directly within IBM Sametime. The video conferencing app, likewise, can work in harmony with popular collaboration tools such as Slack and HipChat, permitting users and chatters from Slack and HipChat to easily connect to Lifesize virtual meeting rooms and make video calls.

Access Call Statistics from an Admin Dashboard

Configuring and customizing the video conferencing app is effortless. This is because it is equipped with administration features that are all organized in a single console. The admin console provides a dashboard where admins can view statistics about video or audio calls. The dashboard can show them how many audio or video calls are currently active, how long calls were running, and if the quality of calls was good. They can access and track call statistics based on browser, device, or room video system.

Monitor Virtual Meeting Rooms and Configure Home Screen Features

Another admin feature included in the app is the ability to monitor virtual meeting rooms. Users will be able to check which virtual meeting rooms are currently active and find out what’s being discussed in those rooms. If there are virtual meeting rooms that don’t have participants anymore, they can immediately deactivate them. They can also modify the specific home screen features of the app that the participants and audiences can access from their mobile devices such as calling, screen sharing, camera configuration, and meeting calendar. They can do any of these in just a single click of a button.

Record, Document, and Share Meeting Room Engagements

There is a component of the admin feature which permits users to record and share all the things that transpired on virtual meeting rooms, encompassing the ideas the participants brought up, their exchange of conversations, and the events they held. They can prepare documentation of meeting room discussions and engagements and use it as a reference for future video conferences or share it with people who were absent during the meeting.

Seamless and Uninterrupted Video Conferencing Experiences

The video conferencing app ensures that users are able to deliver seamless and uninterrupted video conferencing experiences to employees, partners, and guests. This means everyone should make video calls fast and must not experience hassles like getting disconnected from a call or having the difficulty of joining in meetings, sessions, or conferences.

The app leverages the capabilities of the IBM cloud infrastructure which is a super fast, reliable, resilient, and scalable network, eliminating downtime and making sure that communication and collaboration are always continuous. Additionally, Lifesize lets users make video calls and run meetings without worrying about security issues. The app applies 128-bit AES and TLS or Transport Layer Security encryption.

Modernize Presentations with Wireless Screen Sharing

Lifesize is equipped with a tool that permits users to deliver presentations and media contents during meetings wirelessly. This is a screen sharing solution that innovates how organizations and teams deliver presentations. Whether they are conducting a corporate meeting or promoting their brand on digital signages, the screen sharing tool permits them to do it over the air, eliminating the need to use chords, dongles, and wires.

In addition, the tool integrates with Apple AirPlay, a proprietary suite used for streaming photos, videos, music, and games wirelessly to different devices, speakers, and screens, or TVs right straight from iOS devices. With this integration, iOS device users can deliver the media and contents they want their colleagues or audiences to access even if the latter are using Android devices, thereby enhancing the capabilities of Apple AirPlay.

Find Contacts Faster With the Integrated Search-Based Directory

Finding contact numbers can sometimes feel like finding a needle in a haystack. This is why Lifesize has a centralized user directory with a built-in search engine. This way, you can simply type in the name of the person you want to call and click on it to start a conversation. What’s especially useful about this is that this directory can be accessed across your devices, making contact searching faster and more convenient.

Set Up Calls and Numbers However You Prefer

Whether you are looking to use video conferencing for team collaboration or to connect with clients, Lifesize provides the call setups you need to accommodate it. For instance, you can set up video and audio bridge numbers for your managers if you only intend to use it for team meetings. In case you need your sales team members to make calls on their own, you can also assign them their own numbers. As for international companies, the platform can support local phone numbers in more than 60 countries to make it easier for your customers to reach you.

Communicate With Your Team As Securely As Possible

Online communication is convenient and cost-effective, however, it can be quite vulnerable to cyber threats. This is why Lifesize uses enterprise-grade security options for its video and audio services. They encrypt both the signal and media over their service by default to make sure that your conversations are protected at all times.

In addition, Lifesize has world-class data centers across the globe and has a 99.9% uptime SLA. This way, you can be sure that connecting with your global teams is as pain-free as possible.

Work Smarter Using Advanced Communication Equipment

Lifesize not only provides video conferencing solutions for their clients, but they also manufacture top-of-the-line communication equipment. For instance, their Lifesize® Phone™ HD is an advanced phone with an intuitive touch screen interface, 360-degree microphone, great frequency response, and customizable admin console. It has VoIP connectivity and video systems and it is designed to eliminate radio frequency interference.

They also have a professional line of audio and video conferencing equipment that has a plug-and-play setup, intuitive controls, and automatic software updates if you use it alongside their software.

There is also a piece of supplementary equipment such as Lifesize Share™ that lets you perform wireless screen sharing, digital signatures, whiteboard capture, and room automation as well as the Lifesize Dash which is a video collaboration system built for Chromebox devices.

Overview of Lifesize Features

  • 4K UHD Video Conferencing
  • Global Audio Conferencing
  • Web-Based Admin Console
  • Built-In Directory
  • Connect via Desktop, Mobile, and Browser-Based App
  • Interoperable to Play with Other Systems
  • Easy Administration Designed with IT Mind
  • Global Reliability with Secure Encryption
  • Record and Share Video Calls
  • Wireless Screen Sharing with Apple AirPlay Integration
  • Software, Hardware, Equipment, and Device for Every Type of Meeting Space

What Problems Will Lifesize Solve?

Problem #1: You couldn’t see the details clearly during online presentations

Professionals in the creative and medical industries pay great attention to detail. However, traditional video conferencing tools are not always equipped to capture fine levels of detail in video feeds. This is why Lifesize offers ultra-high definition 4K video capabilities. This way, you get full-motion content sharing that ensures that the details of your work are maintained even during online presentations.

Problem #2: You have distributed teams across the globe

In this day and age, it is normal for businesses to have teams across the globe to meet customer demands. However, this makes it difficult to collaborate. With Lifesize, you can easily touch base with your international teams without compromising the quality of your meetings. Aside from offering you 4K video conferencing, they also have data centers in over 100 countries to ensure 99.9% uptime.

Problem #3: It is difficult to connect with clients online

Pixelated 720p video and compressed audio make for a bad first impression if you are trying to build mission-critical relationships. Not only do they look and sound mediocre; they also make you more vulnerable to miscommunication. With Lifesize, you get clear stellar image quality and audio clarity, helping you present your business in the best light.

Problem #4: Online collaboration is not engaging or efficient

Face-to-face meeting has always been the norm for many companies. After all, human connection has a huge effect on engagement when it comes to collaboration. Luckily, Lifesize offers built-in collaboration tools such as screen sharing and document sharing alongside its 4K video conferencing functionalities. This way, your online meetings will look and feel as if there’s no screen in front of you.

Problem #5: You have a weak communication culture

4K video conferencing may seem like a novelty. But, the truth is, it is what helps you capture nonverbal cues and body language that makes it easier for employees to better understand their remote coworkers and customers. As a result, your team will become more focused and engaged during meetings and eventually, build a stronger communication culture.

Awards & Quality Certificates

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Lifesize Position In Our Categories

Position of Lifesize in our main categories:

10

Lifesize is one of the top 10 Communications Softwareproducts

10

Lifesize is one of the 10
Communications Software products


Lifesize is also listed in the following subcategories:

Category:Position:Category:Position:
Video Conferencing Software#1 VoIP Software#4
Web Conferencing Software#3
Category:Position:
Video Conferencing Software#1
VoIP Software#4
Web Conferencing Software#3

Every enterprise has different needs and needs a system that can be personalized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no system can offer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some Lifesize Communications Software reviews and ask yourself do you need basic functionality or do you require complex tools? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these queries to assist your search. There are plenty of factors that you need to reflect on and these include your finances, specific business wants, your company size, integration needs etc. Take your time, use a few free trials, and finally zero in on the app that presents all that you require to boost your firm efficiency and productivity.

How Much Does Lifesize Cost?

Lifesize Pricing Plans:
Free trial
Mini Bundle
Starts at $16/user/month
Small Bundle
Starts at $19/user/month
Medium Bundle
Starts at $23/user/month

Lifesize offers SMB and enterprise pricing plans for organizations and meeting rooms of all sizes. These are bundled packages that you can avail yourself through an annual contract. You are given the option to choose which features you want to include in your plan as well as equip your virtual meeting rooms with smart conference room systems by selecting from a range of conference room cameras, phones, and accessories. Here are the details:

Mini Bundle – starts at $16/user/month

  • 1 Icon 400
  • 25 Users
  • 1 Permanent Meeting Room
  • Global Support
  • Everyday collaboration features:
    • Unlimited video conferences
    • Unlimited meeting duration
    • Centralized, name-based directory
    • Downloadable desktop and mobile apps
    • Free, browser-based web app
    • Online reporting and account management
    • Secure encryption set by default
    • Two-way and group chat with popular chat integrations
    • Email and calendar scheduling
  • Customization your plan by selecting from the following features:
    • Conference Room System
    • Audio Conferencing
    • Recording
    • Streaming
    • Skype for Business
    • Single Sign-on
    • Extreme Support
    • Professional Services
    • Virtual Meeting Rooms
    • 25-way Calling
    • 50-way Calling
    • Users

Small Bundle – starts at $19/user/month

  • 2 Icon 450s
  • 2 Phone HDs
  • 2 Wireless Sharing Devices
  • 125 Users
  • 10 Permanent Meeting Rooms
  • Unlimited Audio Conferencing
  • Single Sign-On
  • Skype for Business Interop
  • Up to 50 Meeting Participants
  • Global Support
  • Everyday collaboration features:
    • Unlimited video conferences
    • Unlimited meeting duration
    • Centralized, name-based directory
    • Downloadable desktop and mobile apps
    • Free, browser-based web app
    • Online reporting and account management
    • Secure encryption set by default
    • Two-way and group chat with popular chat integrations
    • Email and calendar scheduling
  • Customization your plan by selecting from the following features:
    • Conference Room System
    • Audio Conferencing
    • Recording
    • Streaming
    • Skype for Business
    • Single Sign-on
    • Extreme Support
    • Professional Services
    • Virtual Meeting Rooms
    • 25-way Calling
    • 50-way Calling
    • Users

Medium Bundle – starts at $23/user/month

  • 4 Icon 450s
  • 1 Icon 600
  • 5 Phone HDs
  • 5 Wireless Sharing Devices
  • 250 Users
  • 50 Permanent Meeting Rooms
  • Unlimited Audio Conferencing
  • Single Sign-On
  • Skype for Business Interop
  • Up to 50 Meeting Participants
  • Unlimited Recording
  • Global Support
  • Everyday collaboration features:
    • Unlimited video conferences
    • Unlimited meeting duration
    • Centralized, name-based directory
    • Downloadable desktop and mobile apps
    • Free, browser-based web app
    • Online reporting and account management
    • Secure encryption set by default
    • Two-way and group chat with popular chat integrations
    • Email and calendar scheduling
  • Customization your plan by selecting from the following features:
    • Conference Room System
    • Audio Conferencing
    • Recording
    • Streaming
    • Skype for Business
    • Single Sign-on
    • Extreme Support
    • Professional Services
    • Virtual Meeting Rooms
    • 25-way Calling
    • 50-way Calling
    • Users

Equip your meeting rooms with smart conference room systems

  • Lifesize offers a range of conference room cameras, phones and accessories designed to fit any meeting space. With a Device Software Subscription, you connect your meeting room to your Lifesize account and experience:
    • Hardware support with advanced replacement
    • Centralized device management
    • System and status reporting
    • Real-time alerts and health monitoring
    • Customization of the Lifesize Phone HD
    • Automatic system software updates
    • Presence-enabled directory
    • Automatic directory synchronization
    • NAT/Firewall traversal
    • Calendar integration
    • Click-to-call dialing
    • Guest calling

If you need a smaller or custom bundle, or prefer an annual plan, please contact the vendor.

User Satisfaction

We realize that when you make a decision to buy Video Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lifesize reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lifesize. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
Pricing Model
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Lifesize User Reviews

Anonymous Reviewer

Anonymous Reviewer

Anonymous Reviewer

3 months ago
Verified
user


What are Lifesize pricing details?

Lifesize Pricing Plans:
Free trial
Mini Bundle
Starts at $16/user/month
Small Bundle
Starts at $19/user/month
Medium Bundle
Starts at $23/user/month

Lifesize offers SMB and enterprise pricing plans for organizations and meeting rooms of all sizes. These are bundled packages that you can avail yourself through an annual contract. You are given the option to choose which features you want to include in your plan as well as equip your virtual meeting rooms with smart conference room systems by selecting from a range of conference room cameras, phones, and accessories. Here are the details:

Mini Bundle – starts at $16/user/month

  • 1 Icon 400
  • 25 Users
  • 1 Permanent Meeting Room
  • Global Support
  • Everyday collaboration features:
    • Unlimited video conferences
    • Unlimited meeting duration
    • Centralized, name-based directory
    • Downloadable desktop and mobile apps
    • Free, browser-based web app
    • Online reporting and account management
    • Secure encryption set by default
    • Two-way and group chat with popular chat integrations
    • Email and calendar scheduling
  • Customization your plan by selecting from the following features:
    • Conference Room System
    • Audio Conferencing
    • Recording
    • Streaming
    • Skype for Business
    • Single Sign-on
    • Extreme Support
    • Professional Services
    • Virtual Meeting Rooms
    • 25-way Calling
    • 50-way Calling
    • Users

Small Bundle – starts at $19/user/month

  • 2 Icon 450s
  • 2 Phone HDs
  • 2 Wireless Sharing Devices
  • 125 Users
  • 10 Permanent Meeting Rooms
  • Unlimited Audio Conferencing
  • Single Sign-On
  • Skype for Business Interop
  • Up to 50 Meeting Participants
  • Global Support
  • Everyday collaboration features:
    • Unlimited video conferences
    • Unlimited meeting duration
    • Centralized, name-based directory
    • Downloadable desktop and mobile apps
    • Free, browser-based web app
    • Online reporting and account management
    • Secure encryption set by default
    • Two-way and group chat with popular chat integrations
    • Email and calendar scheduling
  • Customization your plan by selecting from the following features:
    • Conference Room System
    • Audio Conferencing
    • Recording
    • Streaming
    • Skype for Business
    • Single Sign-on
    • Extreme Support
    • Professional Services
    • Virtual Meeting Rooms
    • 25-way Calling
    • 50-way Calling
    • Users

Medium Bundle – starts at $23/user/month

  • 4 Icon 450s
  • 1 Icon 600
  • 5 Phone HDs
  • 5 Wireless Sharing Devices
  • 250 Users
  • 50 Permanent Meeting Rooms
  • Unlimited Audio Conferencing
  • Single Sign-On
  • Skype for Business Interop
  • Up to 50 Meeting Participants
  • Unlimited Recording
  • Global Support
  • Everyday collaboration features:
    • Unlimited video conferences
    • Unlimited meeting duration
    • Centralized, name-based directory
    • Downloadable desktop and mobile apps
    • Free, browser-based web app
    • Online reporting and account management
    • Secure encryption set by default
    • Two-way and group chat with popular chat integrations
    • Email and calendar scheduling
  • Customization your plan by selecting from the following features:
    • Conference Room System
    • Audio Conferencing
    • Recording
    • Streaming
    • Skype for Business
    • Single Sign-on
    • Extreme Support
    • Professional Services
    • Virtual Meeting Rooms
    • 25-way Calling
    • 50-way Calling
    • Users

Equip your meeting rooms with smart conference room systems

  • Lifesize offers a range of conference room cameras, phones and accessories designed to fit any meeting space. With a Device Software Subscription, you connect your meeting room to your Lifesize account and experience:
    • Hardware support with advanced replacement
    • Centralized device management
    • System and status reporting
    • Real-time alerts and health monitoring
    • Customization of the Lifesize Phone HD
    • Automatic system software updates
    • Presence-enabled directory
    • Automatic directory synchronization
    • NAT/Firewall traversal
    • Calendar integration
    • Click-to-call dialing
    • Guest calling

If you need a smaller or custom bundle, or prefer an annual plan, please contact the vendor.

What integrations are available for Lifesize?

Lifesize integrates and interoperates with the following applications, video systems, and infrastructures:

  • Skype for Business
  • Microsoft Lync, Lync Online
  • IBM Cloud
  • IBM Sametime
  • Avaya
  • Cisco
  • Polycom
  • Radvision
  • HipChat
  • Slack
  • Outlook

User reviews


User reviews in total: 3

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The most favorable review

Anonymous Reviewer

3 months ago


Pros: Simple to use, intuitive interface, extremely great quality (4K), great recording features and admin dashboard. It also works with all other systems without additional "connectors" and "licences" as it's standards based.

Cons: We have not encountered issues yet.

The least favorable review

Anonymous Reviewer

3 months ago


Pros: Interoperability, 4K capability, ease of use, wide range of endpoints

Cons: Nothing specific that we would want to improve apart from the option of wireless mics

Anonymous Reviewer
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Published 3 months ago
Verified
user
Simple to use, intuitive interface, extremely great quality (4K), great recording features and admin dashboard. It also works with all other systems without additional...



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Anonymous Reviewer
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Published 3 months ago
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user
Pro
review
Interoperability, 4K capability, ease of use, wide range of endpoints



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Anonymous Reviewer
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Published 3 months ago
Verified
user
Very easy to use and few services have full 4K experience like Lifesize can provide



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