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User review of Lightspeed Restaurant

Great experience

- by Ariane Payette

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Le support technique est vraiment super. Très efficace!

What aspects are problematic or could work better?

Nous avons du faire des ajustements au tout début, puisqu’à la base le logiciel n’est pas adapté spécialement pour un Spa.

What features/services would you like to see in future versions of this product?

Nous aimerions pouvoir mettre 2 noms sur une même facture.

What specific problems in your company were solved by this product?

Le fait que nous ayons plusieurs client à la fois, ce logiciel est parfait pour cela.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Cosmetics

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provides greater flexibility with anywhere, anytime access.
  • It helps us to communicate more effectively with our employees.
  • It reduces duplicate data entry.

PRICING & COSTS

What was the cost of implementing this product?

9000$

What is your total annual cost for using this product?

9000$

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Non

FEATURE DETAILS

Stock and inventory
3
ok
Reporting and analytics
4
very good
Online/mobile ordering
5
amazing
Table reservation
5
amazing
Menu management
5
amazing
Accounting
5
amazing
Multi-store management
5
amazing
Raw material management
5
amazing
Recipe management
5
amazing
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