- Home Restaurant Management Software Lightspeed Restaurant I LOVE LIGHTSPEED
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User review
of Lightspeed Restaurant
I LOVE LIGHTSPEED
-
by michele pellegrini
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
In my restaurant, we have been working with Light Speed from the opening in 2017, so over two years now, and me and my staff are very happy about.A special mention i want to do is the direct and quick Tech Support during the regular business hours of the day at every time, this aspect put Lightspeed above the competitors
What aspects are problematic or could work better?
few aspect could be better, they are always improving and this is good but is still few thing need to work better
What features/services would you like to see in future versions of this product?
better way to split the bills
better way to charge the gratuity
improve the reports
What specific problems in your company were solved by this product?
all the POS aspects
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
micros
Why did you decide to change it?
i tried and i i think is worth
Are you satisfied with the change?
ABSOLUTLY
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
PRICING & COSTS
What was the cost of implementing this product?
fair
What is your total annual cost for using this product?
around 3.000
Did you get any discount for this product? How much?
yes
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics ok
3
Online/mobile ordering very good
4
Table reservation ok
3
Menu management amazing
5
