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User review of Lightspeed Restaurant

Lightspeed is the future of Restaurant POS

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use simple and intuitive interface.
Amazing customer support

What aspects are problematic or could work better?

Can be a bit laggy at times if internet connection is not strong

What features/services would you like to see in future versions of this product?

API access for further cusomtization

What specific problems in your company were solved by this product?

Flexible POS system.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to make more accurate forecasts of future sales and inventory needs.
  • It minimizes errors in operations.
  • It provides greater flexibility with anywhere, anytime access.
  • It helps us to communicate more effectively with our employees.
  • It reduces duplicate data entry.

PRICING & COSTS

What was the cost of implementing this product?

$500

What is your total annual cost for using this product?

$1800

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Yes

FEATURE DETAILS

Stock and inventory
4
very good
Reporting and analytics
5
amazing
Menu management
5
amazing
Accounting
5
amazing
Multi-store management
5
amazing
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