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User review of Lightspeed Restaurant

LIGHTSPEED makes life easy!

- by Raphael Guillemin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The different interfaces your able to have on a restaurant platform. Regardless of what type of service you want to offer, they have all the solutions!

What aspects are problematic or could work better?

Reporting could be better, and i got confirmation they are already working on the known issues.

What features/services would you like to see in future versions of this product?

better reporting, and integration of delivery services such as foodora and uber eats

What specific problems in your company were solved by this product?

Employee hours management

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to make more accurate forecasts of future sales and inventory needs.
  • It minimizes errors in operations.
  • It provides greater flexibility with anywhere, anytime access.
  • It helps us to communicate more effectively with our employees.

PRICING & COSTS

What was the cost of implementing this product?

2000

What is your total annual cost for using this product?

300

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

15 %

FEATURE DETAILS

Stock and inventory
5
amazing
Reporting and analytics
3
ok
Online/mobile ordering
5
amazing
Table reservation
5
amazing
Menu management
5
amazing
Accounting
5
amazing
Multi-store management
5
amazing
Raw material management
5
amazing
Recipe management
5
amazing
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