User review
of Lightspeed Retail
5 years of Lightspeed
-
by Tim Pano
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
We’ve had a lot of success using Lightspeed in the shop and for online sales. We’ve even had someone program integrations for specific needs that we had, it works like a charm!
What aspects are problematic or could work better?
I wish the online database was the same as the in shop database
What features/services would you like to see in future versions of this product?
More integrations
What specific problems in your company were solved by this product?
Purchase orders, inventory, integrations
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Music
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Sage
Why did you decide to change it?
integrations
Are you satisfied with the change?
yes!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
minimal
What is your total annual cost for using this product?
5000
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
not much
