A Consultant’s Story: See below…

What are the best aspects of this product?

A former client of mine called and asked if I wanted to help implement a new cloud-based Retail system called Lightspeed. I thought to myself that "new" and "cloud-based" meant "limited functionality" and "slow-response". Boy, was I wrong - Lightspeed is Light-Years ahead of where I thought it would be!

The Business functionality is superb. It covers a wide-range of business types and has many options. It is even "expandable" when it comes to storing extra data which pertains just to your business. It is simple for the small user and powerful for a large company.

The "Service before the Sale" is GREAT! They guide you through just what you need.

The "Ongoing Support" is a breath of fresh air! Each of my "logged cases" has been addressed in a timely manner (typically on the same call) and the answers were spot on.

I've also found that the technology the system is based on is sound, secure and dependable.

As a 42+ year veteran of the computing industry, I can say that Lightspeed "got it right" "right out of the stargate"...

I am sold on Lightspeed! So much so that it is now a mainstay in my recommendations to clients who are seeking to "improve operations and automate processes".

Respectfully,

Mark, Owner of Central Operations (We run your computer systems for you so you can run your business!)
Marks.Cell.239.571.8301@gmail.com

What aspects are problematic or could work better?

The words “all your eggs in one basket” comes to mind. You need to have a well designed network with backup capability (such as a cellular data connection) in case of a network outage.

What features/services would you like to see in future versions of this product?

Open-To-Buy Forecasting and ability to have different inventory levels for different seasonal usage patterns.

What specific problems in your company were solved by this product?

Ease of use by the cashiers.

Are you a current user of this product?

Yes