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User review of Lightspeed Retail

Best POS ever!

- by Richard Joly

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use and manage on desktop, iPad or phone.
Excellent array of tools to manage the day to day tasks of a store,
Incredible customer service.

What aspects are problematic or could work better?

Full page invoice creation needed for clients who need more than a sales coupon,
Reports would benefit user's customization.

What specific problems in your company were solved by this product?

Inventory management with eCommerce and store

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Logicaisse

Why did you decide to change it?

Lightspeed is a better product with integrated inventory management and GREAT service

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

FEATURE DETAILS

POS

Sales Reporting and Analytics
4
very good
Customer Management
4
very good
Employee Management
4
very good
Inventory Management
4
very good
Point of Sale
4
very good