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User review of Lightspeed Retail

Great point of sale system for bicycle shops!

- by Michael Harlow

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The software integrates with vendors and it is easy to use.

What aspects are problematic or could work better?

I wish there was still an online app.

What features/services would you like to see in future versions of this product?

Bring back the online app.

What specific problems in your company were solved by this product?

Meets all of our POS needs.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Mindbody

Why did you decide to change it?

Mindbody did not offer needed retail integration

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

N/A

What is your total annual cost for using this product?

$1,200

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

No information provided by the reviewer.