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User review of Lightspeed Retail

Great POS System

- by Bret Birdsong

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

There are more than enough tools and reports to get the information that you need to help your business succeed and grow!

What aspects are problematic or could work better?

It is a little difficult to learn but they help you out with some training to get you started.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Microsoft Retail Management

Why did you decide to change it?

To many bugs and issues

Are you satisfied with the change?

Most definitely

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

around 4000

What is your total annual cost for using this product?

$4000

Did you get any discount for this product? How much?

Yes

FEATURE DETAILS

POS

Sales Reporting and Analytics
5
amazing
Customer Management
4
very good
Inventory Management
4
very good
Point of Sale
5
amazing