MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Lightspeed Retail
User review of Lightspeed Retail

great POS system for retail bike shops

- by Bill Larson

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Cloud based
great reporting functions
easy ecommerce setup and management
intuitive platform
affordable
linked up to our most frequent vendor for easy order imports

What aspects are problematic or could work better?

I think the only things we ever wish could be different are preferential, meaning if they changed the system to accommodate us, they\'d end up with other users unhappy about the change. There\'s always more than one way to do most things so that helps.

What features/services would you like to see in future versions of this product?

Id like to see more of our vendors link up with the system to make auto importing of orders a thing we do with most orders we receive

What specific problems in your company were solved by this product?

It allowed us to have an affordable, computer based inventory management with bar codes 15 years ago. It was Cloud based so we didn\'t have pesky network issues and I could work from home by simply logging on.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

Not exactly sure. This was 15 years ago. It wasn't much and there were no initiation fees

What is your total annual cost for using this product?

roughly $1500

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

We get an annual rate

FEATURE DETAILS

POS

Sales Reporting and Analytics
4
very good
Customer Management
5
amazing
Employee Management
5
amazing
Inventory Management
5
amazing
Point of Sale
5
amazing