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User review of Lightspeed Retail

Highly recommend

- by Gennifer Coleman

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Inventory management, custom reporting, very easy to use and train new staff members, great customer service

What aspects are problematic or could work better?

Only issue we had is we had to use a different internet browser other than goggle to make sure our receipts printed correctly, but issue was fixed quickley

What features/services would you like to see in future versions of this product?

A great customer rewards program

What specific problems in your company were solved by this product?

Better inventory tracking, great financial tracking, fast, less time spent on getting customers in and out of the store. All information is tracked in on spot and we can access the system any time of the day from anywhere.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

Around $4000

What is your total annual cost for using this product?

We bought our service for 5 years

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

POS

Sales Reporting and Analytics
5
amazing
Customer Management
4
very good
Employee Management
5
amazing
Inventory Management
5
amazing
Point of Sale
5
amazing